"The location is awesome, steps away from Ueno park and Ueno train station. Our room was bigger than expected for a Tokyo hotel. The only pity was that their breakfast starts at 7:00 instead of 6:30, so we had to miss it to catch the train for airport, although already prepaid the breakfast at booking. "

"駅チカで助かりました。"

"客室数に比べ、朝食を摂るスペースが足りないように思った。"

"器具の使用仕方がわからない"

"We have stayed here before and return cause of the public bath and breakfast where not all hotels have these features. They stored our luggage because we arrived earlier than checkin. We requested rooms on the same floor and put two right next to each other. Check-in is cumbersom because they use a checkin computer that you need to enter info by yourself. Nothing is saved from the Expedia reservation so it takes some time to do. If it was crowded, I can see the line backing up and checkin...

"フロントの対応も良く、部屋も清潔で快適に宿泊出来ました。 次回も利用したいと思います。"

"Excellent location close to subway line from cruise ship terminal where we disembarked, and close to the subway line to the airport after our visit to Tokyo. Lots of food options close by, and shopping, and grocery store for necessities all within a short walking distance. Easy to go Tsukiji, Ginza, Akihabara, Shibuya, Tokyo Metropolitan Government tower ( for night light show). Ueno park close by for outdoor walks. Safe neighborhood, no problem going out at night."

"Love the chain, always reliably clean and comfortable, at a great price. There are plenty of them especially in Tokyo so it's my go to hotel chain to pick. The staff are exceptionally helpful and friendly. "