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"Very friendly staff. Great location. "

"The Mandarin Oriiental is a beautiful charming hotel on the Upper West Side with great atmosphere and a far more welcoming wonderful accommodating staff! The staff was outstanding and the service impeccable. I had a horrendous experience at the hotel I had booked with my mother in Soho that week who lost our reservation and couldn’t care less, even when I showed them it was not cancelled. They were not helpful and we were frantic trying to find accommodations at 1am. My mother had a knee...

"the breakfast was great, the service excellent."

"Amazing experience!"

"Wonderful Manhattan location. Lots of shops , eateries and bars. Handy for Central Park and Natural History Museum. Good sized room, helpful staff, spotlessly clean. Not quite a four-star but well above three-star. Nice Matin is a lovely French dining experience."

"Great hotel"

"Consistently excellent. I have been coming for five years on a regular basis - never a disappointment. Wonderful!"

"Fantastic!!"

"Check in was great. "

"Overall a beautiful and cozy experience!"

"Beautiful hotel ! Smells so good in lobby .. room a clean and nice "

"We stayed in a suite with our 9 and 10-year-olds, and it was perfect for our family! The suite included a small dining area, a microwave, and a small fridge. The second restroom was an added bonus. The room was clean, the staff was friendly, and the location was great."

"Excellent Service!!!"

"Fantastic location central to Times Square, Broadway, Radio City & Rockefeller Center. Very pleased with our updated, clean room. Had a minor issue with the shower when we arrived but maintenance had it fixed within 15 minutes. Limited breakfast is pricey but on par with what you would expect. Enjoyed a nightcap at the bar on most nights. Would recommend. "