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"The room was clean and organized well, staff were very nice and helpful however there is not that much privacy and you can hear the other rooms, A couple things were already broken once we got to the place too, the hot tub was really nice tho."

"Housekeeping keeping didn’t clean our room we stayed for two nights "

"It was very pleasant staying here. We’ll be back!"

"Very nice"

"Iconic place for Banff"

"Great hotel and staff. Made for an enjoyable experience in Banff. "

"Clean room and very nice staff :)"

"Out"

"No microwave, sink and bathroom draining slowly. "

"The riom was clean andvthe staff friendly and helpful. I did not find the beds very comfortable. "

"The pool and hot tub area were very good but often crowded. The rooms were spotless. Would definitely consider going back. Thank you to the great staff. "

"Close to the Main Street. Easy walking distance to everything. Nicely renovated room at a decent price. "

"Great location , roof tub hot tub was great "

"The facility and amenities are dated. There was no actual swimming pool but the outdoor hot tub was a nice feature. Matress was hard as a rock and there was limited house keeping while we were staying there. Friendly staff and wood was already cut and stored away in the parkade. The room we had was cozy, I just wish they vacuumed since we had a messy toddler with us. "

"Room was dirty bathroom was gross other than that staff was okay except the lady who checked us in was chewing on food and was annoying"

"Breakfast was handled and put out very well "

"Room was nice and clean. The staff were all friendly and efficient. Breakfast in the attached restaurant was great! "

"Consu at the front desk was very accomodating to us. She made sure we felt welcomed ."

"We enjoyed our stay here. Staff are ver accomodating and our room is very comfy and clean. "

"Was a great stay-cation with the grandkids"