Find all hotels by Best Western in Washington, MD

"The worst stay I’ve ever had. When we checked in, the tissue box was empty and the bathtub didn’t look clean. But the most serious issue was that our room door was left unlocked two nights in a row, with no resolution from staff. The first night, when we returned and found the door unlocked, I called the front desk. I was told a manager would contact me in the morning, but I never received a call. The next day, we made absolutely sure the door was locked before leaving. When we came back, it was unlocked again. This time, we took photos and reported it to the front desk in person. The staff member wrote down my name and room number and again promised that a manager would follow up the next morning. Once again, no one contacted me. This is a serious safety concern, and the lack of response from management made it even worse. I would not stay here again and cannot recommend this hotel to others."

"Great location. Cool vibe. Clean. Nice staff close to metro and more"

"We never stayed here and the staff was absolutely horrible. Do not recommend "

"Good for the price had a good bundle."

"Had high hopes for this new to me hotel. Sadly for the price I didn't see the value: walls were thin; black out shades were not cut to size leaving large gaps for light; coffee pot was broken; electrical sockets didn't work - leaving my phone uncharged and me on short power for a very long day in the city; promises of an Arlo yoga mat went unfulfilled when the house keeping member handed me additional coffee pods and said "we don't have the mats." There's great potential, but not sure I'll return given the multiple shortcomings."

"It was good. Nice location, older hotel."

"Adorable restaurant! I’m impressed how lovely this place was. I lost out on a swanky booking and this was my backup choice. But after staying here, it will be my go-to from now on"

"Loved the room at first. It was like a small apartment. Good location and very comfy. We left for a few hours. Where we returned our room was 85 degrees! Like a sauna! The heat was turned on full blast throughout the building. The front desk apologized, but said there was nothing they could do. We slept, sweating, with the windows open. Not acceptable."

"Important notes: rooftop deck with pool that they feature prominently in the ads is not open until late May regardless of weather. Lobby bar closes early - no in-room evening dining. Rooms are definitely average to below average - especially the accessible rooms - which you may be assigned even if not needed (we were!). Lighting in bathroom is terrible and feels like a Motel. Other than its location, I found this hotel below average."