"Rooms are hot even with the AC on full blast"

"Overall, good location a good property could use a little spruce up but I was still staying there again"

"Good value"

"The staff is not friendly going to my room it was very dirty - floors was filthy bugs in the bed hair in the shower and bed . Go down stairs there where we're others complaining about the same in there room how dirty it was and wanted clean rooms"

"Everything from checking in to checkout process was great. They even offered a blow dryer and suggested various places to eat. Great atmosphere"

"Loved staying here!! It was clean and well located. Breakfast was great and staff was very pleasant and helpful!!"

"Amazing"

"This was our first time in Chicago. My sister and I saw this Best Western as a convenient choice for the Pokemon GO! Fest of 2026. Wow, what a beautiful building! Very safe too. The lot is lit so brightly and is next to a small banquet hall so we weren’t scared about coming back to the room very late. The room was beautiful; comfy sheets, updated TV and nice amenities. The staff were so friendly to us upon check-in and held our bags both at check-in and check-out so we could go explore the city...