"The key did not work for the door after we went to get something to eat. and could not find anybody at front desk to deal with it. Had to find somewhere else to sleep. When we came the next morning to let them know, there was no remorse or compensation for it. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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Catch an event at Hovey Field during your trip to Richmond. Amble around this family-friendly area's picturesque gardens and enjoy its top-notch restaurants.
Explore the great outdoors at Joseph Bryan Park Azalea Garden, a lovely green space in Richmond. Experience the area's great live music or attend a sporting event.
"I loved that the check in process was easy! We requested a refrigerator and it was in our room before we got there. The upgrades to the room were beautiful! We had the option of using Valet Parking or using the parking garage that was just a short walk away. The only thing that was a little inconvenient was the channel guide for the tv. The channels didn’t match the channel guide we had in our room. Other than that…I still give our stay 5 stars across the board. "
"Check in was fast and informative. Quite for being next to the airport like I couldn't even tell. Very close to many things straight sandwiched by waffle houses . Breakfast was tasty and had lots of variety. Would be nice if the pool was open later. Has most everything you'd need for a nights stay. Loved that the room had multiple separate bathrooms and sleep area trashcans. "
"Love the aesthetics of this place. Feels like a historical property as it is. Elevators can barely fit three people but you can only do so much working within the restrictions of a historical site. Staff was top notch. Cozy room, clean and comfy accommodations at a decent price. Would stay again if I go back to Richmond. "
Holiday Inn Hotel and Suites Richmond West End by IHG
10/10 Excellent
"Thank you to the Asst Manager for allowing me to check-in early! As a solo female traveler, safety is utmost important and I felt safe in this hotel!"
