"The check in system is terrible. All AI run. You get your details to get into the hotel by WhatsApp. You cannot contact the hotel to ask questions. They took £6.66 from me to secure the reservation, when I had paid the complete price through Expedia and then on check in day they took £152 'in respect of your reservation'. Many attempts to contact the hotel have been futile, as they are ignoring both me and Expedia. They certainly have problems and I would urge you not to touch this hotel with a...
"The check in system is terrible. All AI run. You get your details to get into the hotel by WhatsApp. You cannot contact the hotel to ask questions. They took £6.66 from me to secure the reservation, when I had paid the complete price through Expedia and then on check in day they took £152 'in respect of your reservation'. Many attempts to contact the hotel have been futile, as they are ignoring both me and Expedia. They certainly have problems and I would urge you not to touch this hotel with a...
Jason