"The hotel is very good and should be excellent. Unfortunately, it is let down in one area, the restaurant. We had issues at breakfast on both mornings as did others seated around us. I would describe the breakfast as “chaos”. It is a shame because aside from that the hotel is very good. The check in staff were excellent and the spa is more than adequate."
"Very nice breakfast and hotel staff really friendly and helpful.
Rooms nice and clean although building itself seems a bit old with creaking floors. The swimming pool and jacuzzi were a nice addition although in need of a revamp. But overall excellent value for money"
"We liked the location of this hotel, a quiet area within walking distance of the centre of Cheltenham.
Our room was large and clean. The sink had a large crack which didn’t look great considering our first impression was a good one.
Breakfast was good, not great, but good.
Compliments to all the staff who were charming, welcoming and efficient throughout."
"Online this hotel looks a great place to stay . Unfortunately when stopping there it does not get close to delivering that standard. We booked a 90 birthday for my mother for 80 guests . The level of support from the people that work there was so poor. On asking could speak to a manager we were told that would not be possible"
"The Hotel was very easy to find just a few minutes from j11 off the M5
The room was very nice very clean with a very comfortable bed. We only stayed the one night , Breakfast was a good selection buffet style choice and the staff were all polite & friendly. We will definitely book again when visiting in Gloucestetv"
"This is a beautifully furnished, elegant hotel in the centre of Cheltenham. It’s in a quiet part of the town and with easy walking to Montpellier. The rooms are spacious, beautifully decorated with high quality tea, coffee-making machines. A fridge with a bottle of water is a thoughtful addition, the toiletries are Occitane, and the towel are of good quality cotton. The room had air conditioning which was essential during a heat wave. There is parking but it is charged per night. There is a...
"Worcester Bank House Hotel, Spa & Golf delivered an adequate but underwhelming stay. The room and bed were ok, comparable to a Premier Inn in décor and comfort, but the wider hotel felt tired and poorly maintained. Hall carpets were sagging and dirty, woodwork was damaged, and several areas looked neglected. Despite its four‑star rating, the experience was closer to three‑star.
The Garden Room restaurant was the biggest disappointment. Although marketed as relaxed fine dining, the reality...
"I had an overall pleasant stay at DoubleTree by Hilton Cheltenham. The hotel is set in a lovely, peaceful location with beautiful grounds, making it a relaxing place to stay while still being conveniently located for Cheltenham and the surrounding Cotswolds.
The staff were friendly, welcoming and helpful throughout our stay. Check-in was straightforward.
The room was comfortable and spacious, and the bed was particularly comfortable. However, there were a couple of areas that could have been...
"Our stay was amazing from start to finish, the hotel, restaurants, bars and rooms are beautiful. The food is absolutely incredible, the service was also brilliant.
Great vibes in the evening. The music can be quite loud into the evening on a saturday so I would recommend asking for a quieter room. Great stay, thank you for having us."
"Nice hotel. Rooms a touch dated and with no Aircon (but the hotel doing all they can to help guests during the hot weather). Amazing breakfast! And lovely additional facilities like mini golf and outdoor chess, etc. Pool was nice but a little dirty (stuff floating around at the bottom). Paying extra for a dog friendly room should have been flagged at booking not check-in. Also didn't expect to be charged to use the mini golf (and ultimately wasn't - the charge was apparently waived when we...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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