"Awful hotel
Awful staff not helpful at all
Breakfast was disappointing
Staff looked dirty and unwashed
I would definitely not recommend this hotel
And we would not be returning"
"The room is clean. The room size is good to fit three adults in our case.
Breakfast is good.
Air conditioning is very good.
The location is good. The car park is nearby. Overall is a nice stay."
"Staff were fantastic, I booked a night in Bath for my husbands birthday, staff left a little cake on the bedside table and offered us a complementary Prosecco, cannot fault the hospitality. I booked a superior boutique room, not much superior about it. The shower door leaked water all over the bathroom floor because the door did not seal. On the subject of doors, the bathroom door did not close properly which is hardly ideal. Given the fact it was supposed to be recently renovated the carpet,...
"The hotel is very peaceful and quiet, hotel is spotlessly clean. And the restaurant serves excellent food, The Hotel is around 26 minutes to bath & 40 minutes to Bristol .
This is the second time we have stayed at this hotel & we have always been happy with our stay. Would highly recommend this hotel."
"Poor room and equally poor dinner. I got money off the bill. Avoid the Willow room which was a sauna and directly over the kitchen exhaust. Did not use the pool."
"Great room with best appliances and very clean. Staff are extremely helpful and the WhatsApp messaging works really well and avoids having to go to reception with every query. The rooms could benefit from built in air conditioning, however we were provided with a portable one immediately on request. The restaurant offers good food but not a huge selection and the service is very slow for both dinner and breakfast. The spa area is great with both an outdoor regular pool plus a heated pool with...
"Excellent hotel close to many attractions. Stayed one night in a Signature/Master Deluxe room, and from arrival to departure it was a great experience. Staff were super helpful, our room was excellent, and valet parking was easy. There is a nice calm atmosphere throughout, with hotel amenities such as tea rooms, bar and courtyard garden all well laid out, easy to access and enjoy. Whilst tucked away on a quiet road, you are just a short walk to the Circus and no more than 5 minutes to many bars...
"Pros:
- location is close and central to everything. This was the best benefit.
- clean
- comfy bed
- stocked kitchen
- efficient self-check-in and quick communication
- good WiFi
- nice shower
- convenience store downstairs
- great for tourists
Cons:
- very basic and lacking furniture. No dresser or anywhere to lay out personal items. Live-out-of-your-suitcase place. Some shelving/dressers would help and there is space for them.
- same with the bathroom- barely any space to put toiletries....
"The staff was exceptional! They were very friendly and super helpful.
The older lady at the desk was wonderful and the younger lady who attended the kitchen and made up the rooms was phenomenal! ❣️
Thank you for a great stay.
I will say the lack of air con was quite hard to handle as we were visiting July 7 to 9 and it was sweltering. (I understand that is not the norm )"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين ب الغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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