"We previously attempted to communicate directly with the property manager about our concerns, but didn’t receive any response. Below are the issues we experienced:
During check-in, issues with the front door lock and access code after traveling 14+ hours and it being 100+ degrees outside (poor communication);
Garbage left in guest bedroom dresser (McDonald’s cup with liquid);
All nightstands dusty and dirty;
Hand soap, body wash, shampoo, and conditioner bottles empty or nearly empty in guest...
"We previously attempted to communicate directly with the property manager about our concerns, but didn’t receive any response. Below are the issues we experienced:
During check-in, issues with the front door lock and access code after traveling 14+ hours and it being 100+ degrees outside (poor communication);
Garbage left in guest bedroom dresser (McDonald’s cup with liquid);
All nightstands dusty and dirty;
Hand soap, body wash, shampoo, and conditioner bottles empty or nearly empty in guest...
"Please read before booking this property!
First of all this is run by a management company so if you have any issues and need answers right away they will not help you. They will answer your phone call and let you know they will get back to you with in 24 hours but they never did. We had a question about pool/spa, called, they said they would get back to us but never did.
Issues with this house:
1) It was HOT in the house and we were not allowed to adjust the AC. every time we turned it...
"Please read before booking this property!
First of all this is run by a management company so if you have any issues and need answers right away they will not help you. They will answer your phone call and let you know they will get back to you with in 24 hours but they never did. We had a question about pool/spa, called, they said they would get back to us but never did.
Issues with this house:
1) It was HOT in the house and we were not allowed to adjust the AC. every time we turned it...
We had an amazing experience. Staff is top notch, incredibly accommodating, with best service we've had anywhere! Restaurant was pricey but best food in Palm Springs hands down. We will return for sure!!
We had an amazing experience. Staff is top notch, incredibly accommodating, with best service we've had anywhere! Restaurant was pricey but best food in Palm Springs hands down. We will return for sure!!
Anonymous traveler
Reviewed February 29, 2016Reviewed February 29, 2016
We had a terrific experience at the Ritz Carlton - 5 star in every way! Staying at the Ritz Carlton was a true pleasure. From the moment we came in, staff were professional, courteous and effective. Room was so comfortable, luxury bathroom with a separate tub and shower, beautiful views. Dining at the Edge steakhouse was a pleasure, the hotel grounds were so lush and green and pretty, and the hotel has an absolutely stunning location with a view over the whole valley with the mountains changing...
We had a terrific experience at the Ritz Carlton - 5 star in every way! Staying at the Ritz Carlton was a true pleasure. From the moment we came in, staff were professional, courteous and effective. Room was so comfortable, luxury bathroom with a separate tub and shower, beautiful views. Dining at the Edge steakhouse was a pleasure, the hotel grounds were so lush and green and pretty, and the hotel has an absolutely stunning location with a view over the whole valley with the mountains changing...
Cass
Reviewed December 4, 2017Reviewed December 4, 2017
My husband and I decided to take a mini anniversary getaway to Palm Springs. As it was our first time going we wanted to ensure we did enough research on hotels. After doing so, we settled on the Colony Palms mostly because of the decor and ambiance the photos gave. From the moment we got there to the moment we left the staff was friendly, accommodating and just downright excellent. We brought along our photographer friend because we had set up a small photo shoot on the grounds and the staff...
My husband and I decided to take a mini anniversary getaway to Palm Springs. As it was our first time going we wanted to ensure we did enough research on hotels. After doing so, we settled on the Colony Palms mostly because of the decor and ambiance the photos gave. From the moment we got there to the moment we left the staff was friendly, accommodating and just downright excellent. We brought along our photographer friend because we had set up a small photo shoot on the grounds and the staff...
Always an amazing time spent on this beautiful property. There is a noticeable increase in service levels. The staff is very professional and welcoming. The managers are very hands on and personable.
Always an amazing time spent on this beautiful property. There is a noticeable increase in service levels. The staff is very professional and welcoming. The managers are very hands on and personable.
Anonymous traveler
Reviewed October 24, 2019Reviewed October 24, 2019
I took my boyfriend there to celebrate his birthday. I wanted it to be cozy + romantic. I was not disappointed. Totally loved the charm and ambience of the hotel. Staff was exceptional - Hal was so accommodating - placed birthday greetings for my bf on the marquee, escorted us to our room and presented is with champagne to celebrate. It was quiet, comfy and totally relaxing. We went to the bar after dinner one night and totally loved the vibe. Unfortunately local friends of ours usurped...
I took my boyfriend there to celebrate his birthday. I wanted it to be cozy + romantic. I was not disappointed. Totally loved the charm and ambience of the hotel. Staff was exceptional - Hal was so accommodating - placed birthday greetings for my bf on the marquee, escorted us to our room and presented is with champagne to celebrate. It was quiet, comfy and totally relaxing. We went to the bar after dinner one night and totally loved the vibe. Unfortunately local friends of ours usurped...
Roxanna
Reviewed December 9, 2016Reviewed December 9, 2016
How much does it cost to stay in a 5-star hotel in Idyllwild?
There are a variety of pricing options for a 5-star hotel in Idyllwild on Expedia. The amount you pay will depend on when you travel, trip length and other factors. Compare all of the available accommodations for your chosen dates and use our pricing and other filters to discover the perfect luxury stay.
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What makes a hotel 5 stars in Idyllwild?
Exceptional guest service characterizes every 5-star hotel in Idyllwild. From the moment you enter the lobby, staff attend to your every need, whether arranging valet parking or providing in-room massages. In addition, hotels must feature superior amenities to be eligible for a 5-star rating. These can include luxury bathrooms, spa facilities, pools, gourmet kitchens and knowledgeable concierge.
Are there any 5-star all-inclusive resorts in Idyllwild?
Find a luxurious getaway that includes your room, meals, drinks and entertainment in Idyllwild with the help of our filters. Search for properties rated 5 stars and click on the "All inclusive" filter. Double-check what's included in the price. That way, you can take full advantage of the premium perks on offer from the moment you arrive.
Are there any 5-star vacation rentals in Idyllwild?
Our site doesn't offer any 5-star vacation rentals in Idyllwild. However, you can still find some top-rated properties where the only thing on your itinerary will be to relax and have fun. View what's available by browsing our vacation rentals in Idyllwild.