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Good place

Nice hotel with great condition and friendly staff. However, the room cleaning was not very good. When I asked for anything they bring it fast. But there was a day when I put a card for cleaning the room but it didnt get cleaned. Other than that everything was great.

I was very happy at the Kazzhol Hotel. Everyone was very courteous and extremely nice. The restaurant was great and the breakfast has a wide variety of food. Great location.

Room was clean. Good room service. Nice location not too far from the mosque and museums. Also a nice brisk walk to get to the attractions across the Ishim River. There are some decent restaurants and cafes not too far away. No issues that would cause me to rate this place any lower than 5 stars. Thanks!

Стильно, чисто и очень эстетично! Сразу бросается в глаза внимание к деталям и продуманный дизайн. Номер выглядит точно так же, как на фотографиях: современная мебель, красивая цветовая гамма и идеальная чистота. Убирают на совесть, полотенца и постельное белье безупречно белые. В таком пространстве приятно даже просто находиться и отдыхать после долгого дня.

It was a good experience. I was nicely surprised. Everything was sparkling clean. The crib was great and had nice kids bedding. Breakfast was well served and there were options for each taste. The staff was extremely polite and helpful. Would recommend!

I’ve stayed at hundreds of luxury hotels around the world and I think this hotel, the Ritz Carlton in Astana, might top them all. The staff were incredible, they even baked us a custom cake with our faces 3-D printed on it. They went above and beyond every chance they got. Free gifts, welcome gifts, early check-in, late checkout, I could go on and on. The food is also incredible, the breakfast is amazing and I love how it’s connected to an ultra-luxury mall with all the best luxury brands. Two...

Excellent hotel

Very helpful rezeptionists

My lovely spot in Astana, I don’t know why Comfort Hotel have low rate on Expedia.com this hotel is really great I love it super quite, clean, staff is great smiling always and they do the best to help you. Breakfast as 5 stars hotel. I highly recommend it, I will be back and back and back.....

Great Service! Staff is very helpful and polite. Large rooms and convenient floor plan. Close to everything. Property has spa, pool and restaurant with great food.