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"We enjoyed our stay, although we spent most of our time in the town centre. The hotel is very conveniently siuated, comfortable and has a nice luxury feel. There are some comments that it could use a refurb but we did not feel that was the case for our room, only in the lobby toilets did I notice some wear and tear. I would return to this hotel, should I be staying in Bath again but will make more use of the facilities next time. The staff are pleasant and helpful but the only negative was one of our drinks orders taken in the garden was forgotten and took 30 mins to arrive but this is not a reason to overshadow our stay and the waiter was very apologetic. "

"Staff were amazing, lovely room and very close to lots of shopping"

"Excellent hotel in a excellent location. Great parking and reasonably priced food."

"A very nice historic hotel. And it has air conditioning!"

"Beautiful property and excellent spa!"

"Nice location and great rooms"

"Great stay with friendly staff."

"Another great stay here. Convenient parking, great location and nice hotel."

"everything fine"