Find Hotels with a Pool in Amherst, OH

"There should be some material offered to you at check in about what time the game room, ice cream place and pool hours open up "

"Rooms are clean and spacious, but pretty basic. The pool areas, atrium, & bar/restaurant are nice. The kids love the ice cream shop and Starbucks on-site. It’s our “go-to” place when staying in Sandusky. "

"Friendly staff "

"Great check in process. Super friendly and accommodating!"

"There was no breakfast whole weekend. No pool or hot tub. No elevator whitch they should tell people. "

"I am writing to bring to your attention an unfortunate experience during our recent stay at the Crowne Plaza Cleveland Airport by IHG on April 3rd. Upon arrival, I was met by a front desk agent (white male, older with glasses) who displayed unprofessional behavior, including using inappropriate language immediately after a phone call and maintaining a dismissive attitude toward me. When I inquired if there was an issue, he did adjust his demeanor; however, the initial interaction was concerning. We had reserved two rooms on the second floor, traveling with three senior citizens and two children. Shortly after check-in, we were informed that the elevator was out of service. This presented a significant inconvenience for our group and impacted our overall experience. Additionally, I noticed that the condition of our rooms did not appear to meet Marriott standards. I have photographs that I would be happy to share for your review. There was no receipt sent upon checkout, even after requesting an email. I wanted to bring this to your attention, not only to address the immediate issues but also to ensure that future guests do not encounter similar challenges. While I understand that operational issues can occur, the combination of unprofessional staff behavior and facility limitations made our stay difficult."

"Rooms were clean."

"When i walked in, the staff was being rude to another guest, then charged them $20 to use the shuttle back to the airport. The outside walk to the room was in poor shape, and felt unsafe to walk on. The room appeared clean, but the bed was very poorly built. Every move to just sit or turn over, sounded like metal rubbing."

"The pool was full of grease and slime and too many chemicals. They told us the children could not swim although when we called they said the pool was doing great. The room was 79° turned on the air conditioner. It went up to 84. They didn’t give us our money back. Nor did they fix anything. They were not able to accommodate our four person party in another room. Like I said no refund. "