Search Villas in Sheffield Lake

"Air conditioning didn’t work. Had to switch rooms"

"A/C did not work. Room was warm all night. Floor very dirty crumbs every where . Desk has lotion stain on it. Night stand caked with dust. Would not recommend this to hotel to anyone would never stay there again."

"Super staff and a 24-hour breakfast option. The beds were comfortable and there are several nearby food options. It’s not immaculate, but a convenient place to lay your head for a few days."

"When i walked in, the staff was being rude to another guest, then charged them $20 to use the shuttle back to the airport. The outside walk to the room was in poor shape, and felt unsafe to walk on. The room appeared clean, but the bed was very poorly built. Every move to just sit or turn over, sounded like metal rubbing."

"The food was incredible and the staff are so kind."

"Someone’s hair was floating all over the floor. Room was very old and used, time for a face lift. Shuttle and driver was right on time. Early morning desk clerk was very nice and helpful. Check in clerk was very aloof like she could care less that I was checking in. I have managed hotels for 25 years, I know what good service, Decent amenities, quality in the room is. This property could use some love. "

"The thing most memorable was the bed!!! So so so comfy! And the sheets were really nice too. I have never stayed at a Best Western and was pleasantly surprised!"

"The pool was full of grease and slime and too many chemicals. They told us the children could not swim although when we called they said the pool was doing great. The room was 79° turned on the air conditioner. It went up to 84. They didn’t give us our money back. Nor did they fix anything. They were not able to accommodate our four person party in another room. Like I said no refund. "

"Staff friendly and helpful. Room spacious and clean."