Find all hotels by Independent in Avon Lake, OH

"Pillows are awfully hard and mattresses are not as comfy as other Holiday Inns "

"Property appeared maintained and possibly recent updates. beds and room comfortable. bathtub needed attention. Tub was dangerous because of floor "valley" causing concern with balance when changing position. woke up in am with dead cockroach on bedding. Front desk informed when checking out. (attendant was busy with another guest and I had an appointment at Cleveland clinic and could not wait). I was extended "I'm so sorry.""

"Dirty sheets with smell and not kind staff"

"Courteous staff, extremely clean rooms. "

"Good clean location "

"There are shops inside and a bar with food. "

"Our room was not properly cleaned. There was a cracker on the floor. Hair on the floor and in the sink of the bathroom. Debris on the floor. Dirt and marks all around the bed skirt. Hand/finger marks all over the closet doors. Spilt substance on the wall where the bathroom door slides. The bathroom smelled really bad. They gave us a new room… It smelled a lot better (like new carpet) HOWEVER, debris all over the carpet. I mean a ball of weave hair, actual pieces of garbage like plastic and a plug cap. A TOENAIL IN THE SHOWER. Marks on the mirror from a spill or splash of something. Hands prints all over the glass window. DUST built up on the ledge by desk. We were more comfortable in that room and decided to stay put. But it is clear the cleaning service is not doing their job. Too many obvious standard things missed. I was really disappointed and frustrated that a clean room didn’t seem possible. I’m not looking for perfect but a thorough vacuum and wipe down should be guaranteed. The staff was very kind and noted the both room conditions. I would not stay there again, nor would I consider another Westin hotel "

"Would stay aga"

"Parking wasn’t the greatest but the Hotel was clean and staff were friendly."