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"Very nice and big, friendly staff."

"The staff were approachable, friendly and professional. Our short stay was a pleasure."

"Very friendly staff and always ready to help."

"The resort was amazing and I love the location. The staff were really good and respectful. The facilities are very expensive to use “5 star prices” even the spa is 10 times expensive than the all spa’s around the hotel even it is more expensive than spa prices in Australia. I was using laundry and spa around the hotel which was very affordable"

"Best breakfast buffet in Bali ! Overall a wonderful hotel and definitely would return. "

"Amazing hotel for the kids and adults. Loved everything about it. Kids had a ball. Also very relaxing for the adults too!"

"Not a fault to be found. Great position in Nusa Dua, where you can easily access the beach, restaurants, bars and the amenities at Bali Collection next door. Staff all very hospitable, facilities excellent and high quality. You can’t go wrong choosing to stay here. "

"Really enjoyed time in Grand Hyatt in Nusa Dua. Nice and friendly staff at hotel. Great food. Everything was in walking distance. "

"Conrad was amazing, its a beautiful and huge beach resort with all the kids friendly amenities. They have special kids menu, kids pool and play area apart from that for Indian food they have a walkable restaurant "Queens of India" and Bali Collection is also near by to get the souvenirs. "