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"One of the best hotels over stayed at, it gave serious White Lotus vibes (in a good way) The staff are incredible. All so kind, sweet and caring. The pool areas are amazing. Best I've ever stayed at! The breakfast was amazing! So many different cultures to try their food, I loved it! Ate there every day and never got bored. They had some pretty major renovations going on but It did not impact me at all. The team managing is should get an award as it has been impeccably managed. The construction area is coordinated off with huge beautiful gardens so you would never know and it made the hotel even more beautiful. My only suggestion to get more of my money would be change some of the dining options to be more regular food in the evening. Most of your restaurants were dead and felt too formal and expensive. The pool menu is great during the day but I found it hard to eat anywhere with my kids at night. I had to go to the next hotel door which was a loss for you. I would have happily never left! Thank you for a wonderful stay, I hope to come back!"

"Everyone and everything was wonderful."

"Everything I expected from a 5 star hotel . Clean, wonderful staff, beautiful hotlel. The only downside is they should keep kids out of the pool with the bar . "

"Cleanness, staff, atmosphere and location , great time very peaceful, the bed is huge and comfortable with very good ac. I really enjoyed !!"

"Very great service quick response"

"The staff is so kind. Rooms are spacious and clean. Loved our stay! "

"Everything about this resort was wonderful. We stayed in the royal room and it was beautiful and spotlessly cleaned daily. The staff were brilliant, the pools had lots of options for depth and location, the breakfast buffet had everything you could possibly need and the restaurant staff at all the restaurants we visited catered for our food allergies without issue. While slightly south of Nusa Dua, a $5 taxi arranged by the concierge got us to bali collection in 10 minutes. Highly recommend this resort."

"We absolutely LOVED our stay! The hotel is amazing and the staff- wow!! I have never met staff that are so friendly and helpful. We can’t wait to come back again! Highly recommend this hotel! Thank you so much! "

"The room was ready for us and the staff so helpful even though we arrived at 1:45AM. Due to flight issues, we missed our first night and it was too late to cancel. The breakfast was wonderful. Lots of fresh choices and fresh made options. Staff was super friendly. The grounds were beautiful. We will return and stay here another time. "