"Had a good stay here. The walls are really thin and we could easily hear conversations in the other rooms speaking at a normal volume. The hotel was pretty clean and the additional surge protectors were a great addition!!
I will say there was an incident where one of the staff members was considerably rude to one of our friends traveling with us. Since we had multiple people we often had to split up and use the lobby bathroom. When they asked where it was, the person working the desk reacted very rudely and seemed so bothered to be asked for help. This was a surprise considering how great the rest of the staff was. I imagine this was an isolated incident given how kind the rest of the staff was throughout our stay but either way, her abrupt and negative attitude was very off putting.
Regardless, definitely a good place to stay that’s accessible to a lot of the sites SF is known for! "