Find Hotel with a Concierge in Ballantyne, NC

"Great service. Extremely clean. "

"The stay was comfortable and pleasant complete with friendly and welcoming staff. Overall the facility was clean. I did run into some questionable staining on the bed linens to which I requested and was given clean linens (Sheets with staining should trashed not placed on a bed for the next guest). The sofa in the room also had some spots which resembled pet drool, I would recommend the facility to invest in a steam cleaning machine especially for rooms that house pets. Also, we were only given 2 towels and 2 wash cloths for a 3 night stay for 2 people therefore we had to request more of those from the front desk. The facility should consider the number of patrons and days of a reservation when stocking the rooms. Having to request clean linens and bath towels can be a real inconvenience especially those in town on business. Overall, the facility and staff did leave a good impression with a few minor tweaks this property could be on the 5 star rating. "

"From the valet that handled our vehicle and all those that we came in contact with that works there, we could not have been more pleased. Courteous, caring and all pleasant. We really appreciate the service. The room was beautiful and we got to take advantage of the club 14 breakfast and happy hour. All very nicely done. We would definitely stay here again. "

"The room was super clean, fresh, full of amenities and had a great view of the board walk. Super friendly staff, clean restrooms throughout. "

"Everyone was very friendly "