"Overall our stay was very pleasant; the staff friendly and helpful. However we had a room for 3 adults and apart from having to pull the sofa bed out and make it ourselves it was extremely uncomfortable with a mattress so thin the metal work could be felt. We would also have liked hot milk at breakfast (for weetabix) which we were told wasn't available. The hotel served our purpose but was not the same standard as other Best Western hotels. "

"Great location less than a mile away from the M5 and off the main road. Wonderful guy on reception who made us feel very welcome. The room was clean and tidy. We decided to go into nearby Thornbury to grab something to eat. The bed was really comfy and we had our buffet breakfast in the Marco Pierre White restaurant in the hotel which kept us full for the drive home."