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"The property is well run and and really met all our needs. May and her fellow entertainers really put in a shift everyday and made us feel extremely welcome. David who provided his attentive services in the Ala Carte restaurant La Lagos could not have done anything more to make the experience better. It has been the first holiday in 4 years that we would consider repeating. "

"Excellent staff and fantastic hotel "

"The staff at Rixo are exceptional. Special thanks to Hilmi at reception, who checked in on us after arrival, and Fatima, who was always ready to help. Also, a warm shout-out to the Real Madrid fan manager—she’ll know who she is! She always greeted us with a smile. At the +16 buffet, the wait staff were fantastic—attentive, friendly, and quick to remember our preferences. Our table and drinks were always ready without asking. We saw other guests taking food out, so assumed it was okay. When we took a small plate of pastries, we were told food must stay inside. While we understood and complied, though it felt inconsistent that others seemed to be doing the same without being stopped. There are plenty of bars with no long waits, and the +16 areas offer a more relaxed atmosphere. Rooms are very clean, if slightly dated, but we were told refurbishments are underway. A mention to the cheerful man with the supply cart who restocked our room daily, and to the female lifeguard at the adult pool—always alert and professional. The beach area is lovely with a private section, though a few non-guests wandered through. The shuttle to Land of Legends was great, but more time slots would improve flexibility. The resort’s AI features stood out—QR codes made ordering and service requests super easy. Finally, the concierge was outstanding, ensuring our luggage was ready and departure stress-free. Overall, we thoroughly enjoyed our stay!"

"If"

"Good"

"Was amazing , I like every thing in the hotel "

"The property is fun and full of activities for adults and children. Management is willing to listen to your concerns and support you if you have any issues, specially Ibrahim from guest relations. The SPA is also worth visiting, they are cool and professional, and George will be happy to help. The food options are very good and there is a lot of varieties. It was a cool trip and we have enjoyed and we recommend it as a family. I wish they can improve the WI FI as it keeps logging you out, and the commotion in the morning by the house keeping team can wake you up."

"We were there in November 2024 two weeks before the end of the season and we liked everything. Planning to go there again."

"The hotel was terrific overall: - The food was excellent, and there was a great variety of options. - The grounds were beautiful and well-maintained. - Room cleaning was impeccable. - The entertainment program was top-notch. The only downside was the beach—it was not very convenient, and there weren’t enough spots."