"Professional and friendly staff throughout the building. Whether bell/doorman, front desk, housekeeper, or maintenance passing in the hall, I was greeted with a warm smile."

"Double paid for parking and the parking attendant had an attitude about how it didn’t show that I already paid. The elevators were clunky and sounded like they were going to fall apart. The room felt like it was falling apart. Wallpaper peeling corner beads exposed. Rusty corners and fixtures hanging out of walls nearly out of the wall completely. Not what was expected for $500 a night."