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"Checking in was a very long line, although it moved quickly, there was no one available to help answer questions or point us in the right direction. After getting on the wrong elevator another customer of the hotel helped point us in the right direction and someone in the arcade did too. When we got to the right elevator it was broke and we waited in line with about 100 others waiting for it to resume operations. I wouldn’t have minded to take the stairs but couldn’t find those either. We parked in the parking lot as we did the year prior for the event at the speedway we were there to attend"

"I loved everything about this hotel, it was perfect!"

"Loved that there were several pools offering generous seating. Room was beautiful, staff were super friendly and helpful. You definitely are getting what you paid for! I would stay there again for sure. "

"The room was very spacious and clean. The staff are all very courteous. I enjoyed the pool and amenities provided at the property and a great selection of bars and restaurants on the property. I also liked the the fact Planet Hollywood is connected to the Miracle Mile Shops for convenient shopping."

"Good experience. Would stay again"

"I’ve stayed here a couple of times now and I always find it to be clean and comfortable."

"Very nice and comfortable. Definitely would stay here again."

"Getting a fountain view room was well worth it. Large comfortable room with a great view of the fountain shows. Very well maintained property, friendly staff. One of the most comfortable beds I've ever slept in. We wished we could have stayed longer."

"Good"