Castles in Brant County

"Staff very friendly. Room was lovely and clean and perfect for our family. Two queens and a separate sofa / sitting room. Microwave and sink provided but no crockery except a few paper cups. Breakfast was lovely with lots of choice. Hot tub was lovely and warm and small pool which kids loved. Would definitely stay again if in the area. "

"Very happy with the room snd breakfast was great!"

"I thought that the room looked clean upon entering. Right away noticed that the drain in the tub was not draining properly. You had to take a shower with a pool of water at your feet. They said they will send a handyman up, but that did not fix the issue. It's because it's an old building? I wasn't sure what to think the next morning after my son got out of bed and there was a pair of women's underwear mixed up with the sheets. I was stunned and shocked. I checked out and politely told the lady at the desk what we had found. She said she was going to tell management, and get back to us. Still cannot believe it, I'm still in shock to be honest. I horrified my son slept in a dirty bed.. but there is no other way to explain it. "

"Comfortable stay. Used both restaurants attached to the hotel very nice meals. Only negative is First time having just a rain fall over head shower! would be nice to have an option of shower head to."

"Has easy parking spot, the customers services exelente very friendly at the fron desk"

"I’ve stayed here a few times before. Always the same. Friendly staff, clean hotel, comfortable rooms with nice sized TV. Underground parking in an area where parking is sometimes difficult to find."

"The hotel was very clean and the staff were very friendly. The food over in the restaurant in the Sheraton was very delicious. Basically across the street was Asia town with a whole bunch of Asian restaurants. It was lovely and if we’re back in Richmond Hill again, we will stay at that hotel."

"Clean and welcoming"

"Hotel was clean Staff didnt inform us of the wifi password or how to get our free breakfast Room was very nice and bed very comfy"