Search Chalets in Buckingham

"Fire Alarm Wake people up early in the morning and they had no idea was it a drill or a real fire, no proper communication"

"Good breakfast. Helpful staff. "

"Nice room, good staff quick check-in easy checkout"

"We had a nice stay overall, but were very disappointed with one member of staff. He appeared to be making up rules, telling us our children were only allowed 40 minutes in the pool, whereas the day before another staff member had confirmed there were no such restrictions. Plus as were told to leave the pool, a couple with a child joined the pool for a swim. He also tried to charge us for towels, but later admitted we didn’t need to pay once he realised we were hotel guests. We had already signed in with our room number, so this should have been clear. Overall, we found this staff member to be quite incompetent and rude, which unfortunately impacted our experience. Other than that it was a nice stay, slightly out dated room and over priced food."

"The hotel in general was run down and dirty but the room was slightly better than the common areas. WiFi was almost unusable as it kept disconnecting every few minutes."

"While the actual hotel stay was good it was disappointing that the property was unable to be flexible with a booking error, while it was my mistake booking the wrong dates when I tried to correct this within 24h the property was unwilling to re-schedule or cancel the booking made in error leaving me with a 2nd booking was unable to use."

"Friendly staff, clean rooms, nice bar/restaurant. Check in time was a little off (about 1 hour) which I think was a capacity issue. Spa was great, Sauna and Steam rooms were a little small to match the capacity of the hotel. I enjoyed my stay though apart from the capacity issue. If you’re staying there for the spa treatments, you should confirm availability before booking a room, they seem to have pretty limited slots which is disappointing for anyone planning to relax and complete escape from city buzz."

"We were allocated rooms in the annex in Paddock, the water pressure in the shower was not satisfactory and took a long time to heat up. Unfortunately this was identified too late to raise with the hotel team as the booking was for just one night's stay. Breakfast was superb and the staff were extremely helpful."

"Super fast and friendly check in courtesy of Mark. A great stay."