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"Staff was very helpful. Serve free afternoon tea. "

"Friendly staff, good service, good location to night market! "

"Staff, cleanliness, location all excellent. My fourth stay at this hotel, hope it won’t be the last. "

"Staff were all very friendly and helpful. Receptionist actually walk out of counter to receive the guest and allowed late check out. Bell boys were super helpful too. Breakfast was superb! Will definitely come again. "

"Excellent friendly accomodating stay"

"I am very happy to stay JW Marriott Kulalumpur. Last 2 time I was stayed at Westin kula lumpur but their service was not up to the mark. Then one of my friend suggest me to stay here. Their service is very remarkable. Specially a Bangladeshi employee ( Md Sohel) is working in room service, his service is very prompt and very helpful also reliable. I really enjoyed my holiday to staying JW Marriot kulalumpur. "

"Our room TV channels 21 was not visible for an European soccer on which we wanted to watch the game between Liverpool and galatasaray, we called the room service that the technician took the trouble to change a TV set for us at midnight 3.00am. good job."