Find Resorts & Hotels with Spas in Burley

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"Great location, parking onsite is chargeable but discounted for guests, spa is changeable but again discounted for guests. A piol and gym is free to use. Our room was great and the staff wete brilliant. Breakfast was very good and great variety. We also ate an evening meal here one night and that too was excellent. "

"Parking is limited, and if the car park is full, you'll need to leave you car in a municipal car park nearby. If you want a space close to the hotel, you can pay up to £48 for twenty-four hours! This wasn't ideal, but we managed. The hotel was lovely and clean, and the room we stayed in was excellent. Our check-in was soured by staff questioning what we'd booked and trying to push us to stay in the garden rooms. We booked the King Suite with our dog. The hotel was advertised as dog-friendly. We arrived, and they tried to offer us a stay in the garden room instead. They told us that we should have contacted the hotel directly to obtain consent for bringing our dog. We'd already contacted their customer services team to check, and they told us not to contact the hotel. We were told that there was an additional fee of £45 for our dog to stay, as they'd need to get the room cleaned afterwards. We paid the fee. We were again asked about staying in the garden room. I told them that we will stay in the room we paid for, and they finally relented. We had a lovely stay in the room, so when we checked out in the morning, we asked about booking again, only to be told, flatly, that dogs are not allowed in the hotel. This is contradictory, as if dogs aren't allowed to stay, why would you need an option to pay a supplementary fee of £45? They told us we could only stay again if it was in one of the garden rooms. Frustrated, we left without booking again. "

"Awesome facilities. Staff is very kind. "

"We have stayed at Leonardo twice waiting for cruises to come into Port so it is very convenient, however during both stays we were shoveled around to different rooms due to one problem or another. The hotel, no matter how convenient to the port will no longer be our hotel of choice when in Southampton. The maintenance has been deferred too long and the bathrooms are unfriendly to older people. Getting in and out of the bathtub is difficult and dangerous. Their staff is great, breakfast tasty, but the hotel has seen its better days."

"Lovely decor and design, comfy beds. Very clean. Check in and staff generally need a little more polish to be considered truly 5 star. Room service dinner was nice apart from chunky chips with the fish and chips were hard."

"Easy to book online, reasonable prices. Staff welcome, check in easy. Food outlets in hotel available at different times. Good size room, comfortable bed. Parking area ample. Our only negative was our bathroom sink had a few old cracks (objects been dropped), not appealing"

"No did not get a beach view ,although room was clean, staff are very helpful outer side badly needing painting and smartning up, no food at this hotel u have to go next door to the Carleton hotel. Fire alarm went off late thursday night but it was ok maybe a bug in the sensory thing in the rooms? Noisy people next door to me doors banging loud conversation so not much sleep had!"

"Had a lovely stay at the Norfolk Royale, lovely having the swimming pool and jacuzzi to ourselves and really good to have the car park next to the hotel although was slightly pricey. Very close to the centre but not too close that it was really noisy at night which was good. Breakfast was fairly good although would have been nicer to be able to have it a bit later at the weekend. Room was very clean although the room was a little hot and could only open one window. Would stay again"