"Overall very good - just a little slow on check in"

"Had a good stay at the hotel, excellent staff and the room was ideal for our needs. Let down a lot by some terrible food on the first day - initially unable to order food at lunch despite being a guest. I understand they had a function but perhaps just letting guests know so they could either order before or make alternate arrangements. Then when we did order at dinner - food took 1 hour and when chased came immediately and had clearly been sitting under a heat lamp for a long time as was dry...

"Lovely bed rooms and food good"

"Lovely staff and great location. "

"Overall a good hotel in an ideal location for my business trip. Room was big and comfortable. Breakfast was very good."

"Lovely little hotel with good bus line to nearby Richmond. The booking was a bit misleading as it says Richmond but is actually in Kew across from the lovely Kew Gardens. Richmond is a 10 minute bus drive away. Very nice service, cozy environment. I like Young’s Hotels because they feel like part of the neighborhood. "

"Pleasant hotel ideally situated near the Train Station. Comfortable quiet room and an excellent kitchen. Pleasant and accomodating staff."