"They charge $12 per day for parking, challenge this & learned since we booked through Expedia it was waived. Parking was not allocated for guests at the hotel when they have events. Staff not well trained or experienced. Had to send email to corporate as we were evacuated from hotel due to sprinkler busting. Overall a disappointing experience."

"I stayed for the TVD weekend con. First, the female at the counter was rude when I tried asking her a question. She left me at the counter and just left. The other male at the counter noticed what she did and shook his head and was nice enough to call me over to him and he helped me. Once we went up to the room, the room did not have enough lighting. One of the outlets weren't working. The ice machine on our floor had no ice. When I tried to call Front Desk to find out what other floor had a...