Find all hotels by Independent in Custonaci

"Great Hotel. Everything was tip top"

"1. The room smelled. (maybe mold) There was mold stains in the bathroom. When I informed the front desk I did not feel there was any reaction. 2. The internet was very weak and would often completely drop. 3. Mosquitos in the room."

"Loved this hotel!"

"Very friendly hosts adjusted to late arrival at airport on a rainy night and arranged for pick-up and check in past midnight. Everything in the property was well taken care of and they served an excellent breakfast."

"We had a memorable stay. A charming and modern hotel just a stone throw to the beach and restaurants. We loved the resort it is a relaxing and elegant place with amazing food to discover. The hotel staff are friendly and attentive. We give thanks to Paulo in the restaurant, his service was a pleasure. The spa is amazing for a small hotel. Breakfast had a reasonable selection and the light lunch salads are delicious. The pool area is very smart and there are wonderful cliff and hilly views above the rooftops of San Vito Lo Capo all around. We loved the vibe and highly recommend this chic hotel."

"We had a great stay. You can’t beat the location, the staff was so friendly and welcoming. Great view from our balcony of the beach ocean. Walkable to everywhere."

"Great location, good breakfast, lovely room looking out on the courtyard. Staff very helpful when you have a query or ask for help about buses etc!!"

"My friend and I stayed at this hotel. We arrived on Sunday morning. We have friendly shuttle driver drop us off at the apartment and we were told receptionist won't be arriving until an hour. He suggested to go have breakfast which we did. Two hrs later we came back to the apartment tried to check-in. We saw a fews guys then they left. We approached receptionist, who seem confused and unfriendly look at us and I have to initiate about checking-in. He said apartment was not cleaned yet, but will be later. He hands us key and said come back after cleaning done and he will text and let us know. He explained apartment will be cleaned daily and towels will replace on 3rd day. Three hrs later we got text we can moved into room. It was not what we see on hotel.com advertisement. It was not as clean, bed was not made. There were no blankets or pillows. We have to look around for pillows and blankets that were placed in dresser and armoire. So we have to make our own bed. We used the same towel the whole week There were no towels replacement. Not as clean or sanitize. Each day they only come and pickup trash. No cleaning and no cleaned towels that was promised. Time to leave apartment for our flight on last day. We were told we need to pay 25 Euro while contracts said free shuttle from and to Airport. It was free from airport, but we have to pay going back to airport. It was misleading. I would not recommend this apartment. Very bad service."

"Staff are very attentive and professional. Smooth check in and room/hotel exactly as discribed. Would definitely stay again if we return. Great location."