Search Vacation Homes in Custonaci

"The front desk staff are amazing people!"

"Located 20mins from Palermo airport in a quiet neighbourhood is this lovely resort with an outdoor pool and a single tennis court. Choice of villas or rooms. Rooms were really comfortable and spacious with lovely amenities. Nice waterfall shower. The breakfast was nice - choice of cereals, extensive bakery range, fresh fruit and hot drinks. Dinner at the restaurant is a real gourmet experience with an excellent selection of wines with wonderful waiting staff. There is no direct beach access from the resort but it is a 10min walk. The hotel offer a 25 euro airport transfer which is cheaper than private taxis. I had to ask for a kettle and tea as not every room has them - they were really accommodating and brought it within minutes."

"My friend and I stayed at this hotel. We arrived on Sunday morning. We have friendly shuttle driver drop us off at the apartment and we were told receptionist won't be arriving until an hour. He suggested to go have breakfast which we did. Two hrs later we came back to the apartment tried to check-in. We saw a fews guys then they left. We approached receptionist, who seem confused and unfriendly look at us and I have to initiate about checking-in. He said apartment was not cleaned yet, but will be later. He hands us key and said come back after cleaning done and he will text and let us know. He explained apartment will be cleaned daily and towels will replace on 3rd day. Three hrs later we got text we can moved into room. It was not what we see on hotel.com advertisement. It was not as clean, bed was not made. There were no blankets or pillows. We have to look around for pillows and blankets that were placed in dresser and armoire. So we have to make our own bed. We used the same towel the whole week There were no towels replacement. Not as clean or sanitize. Each day they only come and pickup trash. No cleaning and no cleaned towels that was promised. Time to leave apartment for our flight on last day. We were told we need to pay 25 Euro while contracts said free shuttle from and to Airport. It was free from airport, but we have to pay going back to airport. It was misleading. I would not recommend this apartment. Very bad service."

"This was our second stay while in Sicily. Breakfast was excellent, the staff made us feel like family. Parking is on the street, but you can park close if you are early."

"Staff are very attentive and professional. Smooth check in and room/hotel exactly as discribed. Would definitely stay again if we return. Great location."

"clean room, brilliant staff, I love the breakfast and cappuccino! The Wi-Fi connection is not good, so if you need to work remotely, you might have to get your own data."

"Very nice Hotel friendly staff nice breakfast 15 minute walk to town and the beach"

"Great location, awesome hotel and the people who worked there were very nice and helpful!"

"Great location, very helpful staff and nice clean spacious room."