"This hotel is four separate hotels. We stayed at the N Tower. It can get confusing, but there is the main tower, annex, and east. Each tower has its own check-in counter. The towers are semi connected and can go between them. For those staying at the N Tower, the check-in counter is on the second floor. As you cross the street from Shinagawa Station, the very first tower you see above and behind the shop area is the N Tower. It is also the closest tower to the aquarium complex and all of the...

"Out dated. Unsure how this hotel qualified for Forbes 2026. The best thing is the lobby…. Rooms are out dated. Shower heads are old. Bath rooms are old. Not worth the price. Breakfast was trash and mainly American food."