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"We were in the property during August and it was raining almost everyday so couldn’t enjoy the full amenities but the hotel was very nice. Early morning we saw Coaties outside our room one day and peccaries the next day which was our highlight."

"Staff was super friendly and the amenities were fantastic. Such a beautiful resort. We will be returning!"

"Beautiful resort"

"My Granddaughter become sick while there. We had booked a tour that you were supposed to cancel 24 hours before. The morning of, we called the hotel to let them know we could not do the tour. The woman at reception said she would contact the tour company and try to get our money refunded. She did get out money back. Then the asked how my daughter was and asked if she could send some chicken soup to our room for her. At no cost to us a huge bowl of soup with rice was delivered to our...

"The A/C worked great, but whomever slept in the bed closest to it better get an extra blanket. The mattresses are extra firm"

"The staff where friendly and very attentive. Accommodated my stay as needed. The breakfast buffet was amazing with many different options to choose from! The hotel is conveniently situated at the heart of Fortuna. Will definitely be staying with them again soon!"

"Our stay here was exceptional. From check in to check out our stay was perfect. The property is beautiful, every single staff member went above and beyond. Will return"

"Excelente atención y las instalaciones impecables. 100% recomendado"

"When booking I did not realize I had booked a shared bathroom, tried to have it upgraded and the company did not help. The bathroom was cleaned everyday but still seemed to be gross sharing with strangers. The rooms have absolutely no AC in the cabin we were at and that was not well said when booking. Very hot nights and slept bad for 3 days. The property itself was beautiful with the outdoor sections. Unfortunately did not see the volcano often due to clouds. The WIFI worked for the room and...

"Hele mooi hotel op een prachtige lokatie. Zeer geschikt voor gezinnen met kinderen. Mooie ruime kamers en wij hadden een kamer met buitendouche. Personeel is erg vriendelijk en zeer behulpzaam."

"Fantastic experience, the room was incredible very cozy, the jacuzzi was cleaned out and warmed up every single day. The staff members were very friendly and helpful! I would recommend this place 10/10. The pools were cleaned every single day, you could see the dedication of the hotel in providing a clean environment for everyone!"

"The room was very clean and the balcony was great with a table in chairs. My recommendation would be for the hotel to add a table and chair in the room itself because the only place to put stuff was on the bed. The breakfast was great and the restaurant was great as well for dinner, which came in handy during a rainstorm (which happens in the rainforest). The staff was great. We booked several excursions through Casa Luna and our hot springs visit was great and a great value because it included...

"Very friendly staff. There is always someone to help you. Breakfast was great and they switched it up every day. Spa massages are a little pricey and they are not deep tissue unless you specifically ask. Highly recommend staying here."

"Loved everything about this hotel! The hotel itself was insanely beautiful and very clean. The staff was amazing, super helpful, and very sweet! I enjoyed my entire stay and will definitely book with them again in future Costa Rica trips!"

"good area, nice people, good breakfast"