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"Noisy bed but it was repalced promptly by the staff"

"This place gets everything right! The grounds, the rooms, the food, the staff and even the tours. We loved it and didn’t want to leave."

"Great place to stay and had great hot springs."

"Breakfast goes from 6:40am-10:00am. great selection of food from rice, beans, chilaquiles, meats, plantains, fruit, cereals, there's even an omlette station and waffle station. Tea selections include black, green and herbal. Hot coffee and hot milk available as well. Juices usually were orange and some type of red (our guess was papaya). Filling because it is all you can eat. "

"Frendly staff, great hot springs, fun water slide. Nature wack was fun and very informative as well. Super tasty food, we try hamburger, skirt stake and ragu pasta. Room was clean and the property is well maintained."

"Rainforest gem"

"n/s"

"The property is amazing. There are opportunities to see tons of wildlife just from your room or just walking around the trail and even just on the way to the restaurant. The staff were extremely approachable, helpful, and went out of their way to make sure I was having a good time. I came for wildlife photography and many of the staff often pointed out different birds to me and even took me to their favorite spots on the property for wildlife viewing. The concierge service via WhatsApp was also...

"This is hands down the best hotel we have ever stayed at! Its absolutely beautiful. The staff is so friendly and helpful. Very clean. The pool was a lot of fun for our 6 year old daughter. The breakfast was incredible! We would stay here again in a heart beat. Shout out to the whole staff team at this hotel. You really know how to make sure guests are well taken care of and happy."

"This property is situated at the end of a road near La Fortuna. Very little signage from the main road so getting there in the dark was kinda scary. Check in was fine and the rooms are spread out in bungalows throughout the lush landscape. This was in July and the rain was constant, especially at night. The room was dissapointing as it is just basic furnishings in an open room. Our waterfall shower had a frog in it. Bugs were present, but with all the moisture it should not be surprising. ...

"Overall, we loved this resort. First night in bad room located right next to construction/maintenance area and was very noisy. Do not stay in room 37! Hotel Mgr was very accommodating and upgraded us to a nicer and quieter room. Grounds are beautiful, and great view of Arenal volcano. Thermal springs (at least the top 2 pools) were lovely. Nice outdoor pool patio casual restaurant. Big breakfast buffet, all food was very good. I’d definitely recommend a stay here! And don’t miss Mistico Park...

"View"

"Property was great, location was also good but a bit hard to get to. Staff was awesome"

"We enjoyed the free breakfast, beautiful hotel surrounding, and free bicycles to ride around the property. The design of the two unconnected rooms to accommodate 6 people was inconvenient and a lot of flaw. We had to walk outside to get in between the two rooms. The table outside was next to the bushes and felt unsafe due to concerning of snakes and bugs. It was uncomfortable to hang out at the table due to hot and humid even though with the ceiling fan. There was the main door to lock and...