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"The cost of the room for two nights did not include breakfast. I think it should "

"Reception and bedrooms were well kept and stylish and the location good for exploring the city. Breakfast was a bit limited and the coffee really not as good as you’d expect. The outside areas had been well designed and planted but are now in severe need of attention. There’s a lot of competition so these things are important. Overall, we felt comfortable and safe. "

"Room was clean, comfortable and quiet. Staff was extremely helpful without exception. Breakfast was good, no complaints. Highly recommended. "

"My son has a duck feather allergy. We asked at front reception if we can use some hypoallergenic hollow Fiber pillows to which their reply why house keeping is gone and we don’t know where they store them. My son ended up getting a full on body rash and couldn’t sleep all night. "

"We loved the spa really nice. All the negative comments should be deleted as it’s not true that the spa is run down. They seem to have done a huge refurb and everything looks great. The atmosphere is very nice and relaxing "

"Great location and clean rooms. Perfect for a short stay. "

"Nice hotel, going through a refurbishment, so quite noisy early morning, unfortunately we had an issue with the heating system in the room, they did provide an electric heater but we didn’t use….everything seemed nice and clean but there were tea marks on the carpet next to the bin, the duvet didn’t fit the cover, it was too long head to toe but too small from left to right, I just think whoever made the bed, didn’t fit the duvet to the cover properly…..the staff seemed pleasant enough, not to...

"Our family have stayed at The Victoria Hotel several times over the last three years, and it never fails to impress. What keeps me coming back is the incredible staff—they are consistently professional, welcoming, and go above and beyond to make you feel at home. The hotel oozes authentic English character and coziness. Whether it’s the comfortable rooms or the excellent food, everything feels curated with care. If you want a true Canterbury experience with heart, this is the place."

"Clean room, friendly staff "

"Everything at this hotel was fantastic. "

"Lovely place to stay when traveling. Great restaurant and breakfast "

"Good stay"

"Great location and setting. Staff friendly and efficient, breakfast was very nice indeed. Bed was really comfortable. "

"We stayed here for one night over the weekend, a pretty little property around 30 minutes walk from central Canterbury. This wasn't too much of an issue as we are happy to walk but it was further than anticipated. We slept so well in the soft bed and liked our little room. When we arrived however there was a brown stain in the toilet and although we flushed it a few times, it would always come back which suggests plumping needs a look at. Says 4 rooms on website but there are 6 and they are...

"Very clean , beautiful room , polite friendly staff lovely gardens , good breakfast."

"Small single room, nicely decorated and simply furnished. Fabulous view of the cathedral. The place is clean and quiet, I loved it and when I can afford it I will definitely stay again. The reception staff were lovely and very helpful. The breakfast was also really nice and the dining room is very calm and comfortable. One little niggle, the shower was very small and not very powerful. "

"Really big and nicely decorated room which was spotlessly clean, friendly staff. Would absolutely return "