Find Resorts & Hotels with Spas in Tenterden

"Room was good. Aircon kept it at an acceptable temp (hotel was otherwise on the warm side). Sadly the food let it down. Both of the breakfasts I had were cold. The evening meal (function meal) was also cold. Staff were generally very good, but were let down by breakfast staff on the second day - had to ask twice for poached eggs. A lovely traditional hotel, let down by things which should be very easy to fix. I would return. "

"The towels in the room were stained and there were makeup marks on the soap dispenser. Also marks on the chair and floor. I don’t think that room was cleaned well."

"The room was ok, the hotel is a bit dated and basic but it’s a reasonable price so my expectations were not high and therefore it was fine for a night. "

"The whole stay was lovely. The room was great. Clean and very comfortable bed!! Staff were helpful. Love the free mini bar ! Such a nice touch Breakfast was delicious and freshly cooked . Staff were helpful with veggie options and we had freshly cooked sausages! I can really recommend staying here . Thank you Jane"

"The bathroom was starting to flood from the shower so i took out the plug to be greeted by a plug hole full of hair .which i cleaned out . please see attached picture. The breakfast was bacon that looked raw, Mushrooms that had been boiled to with an inch disintegration. When i complained didn't even get offered a refund Just i will let my manager know "

"Really enjoyed our stay professional and welcoming staff definitely recommend. The rooms are beautiful "

"Room was basic but clean. Staff helpful. Decent breakfast. Pool quite small and limited poolside chairs. Sauna room small. Jacuzzi was big and good pressure. Lakes restsurant had limited choice for vegetarian and no chicken or lamb dishes. Nothing nearby and the closest place to dine is Faversham. "

"Great service by reception staff "

"Staff were absolutely incredible. Dianna on reception was courteous, polite and ever so helpful. Thank you for making me feel like home during my stay. Dianna and her amazing team even helped out by washing and drying some clothing. Mid way through my work trip it was as a relief to know I had clean business and personal clothing. The young bar staff were also very kind and welcoming. "