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"They can do a better job with their spa packages"

"Great location everything about the stay was good with the exception we had to ask for towels a few times plus we started with a 3 piece set of towels the 1st couple days after that we got 2 pieces plus had to ask for it"

"Sao Miguel is small enough that you can choose one accommodation centrally located and drive the whole island. Verde Mar and Spa offers ocean views overlooking a beautiful surf beach. Included breakfast is great and in house dining is convenient after a day of touring the island. Ribeira Grande is quaint without the urban cluster of P. Delgado. The 20 minute drive to the north side of the island is certainly worth it."

"This hotel was such a surprise! We had an unexpected layover in the Azores, and booked this hotel at the last minute. As soon as we arrived, we were welcomed with cold towels (it was summer) and were amazed by the beautiful property. We were also also mindblown by the handwritten welcome card and the fruit basket. The staff was very courteous and helpful. We could not believe that such a first class breakfast was included in our stay. Chefs that are ready to take your order, buffets of protein,...

"Having a kitchen in the room is helpful for cooking food bought from the grocery store just next to this hotel. With a balcony with no good view at all, room is kind of pricey. Bathroom is big but shower head has water pressure issue."

"La literie étaient trop dures mal de dos pendant 10 jours et les dernières jours nous n'avons plus les serviettes de toilettes dans la chambre sinon petit déjeuner très bien"

"L'endroit est bien situé."

"The room was clean the staff very polite friendly and helpful. The breakfast was amazing. The only thing I felt was missing and almost every hotel has inside the room was an iron. And parking every hotel I've been to offer free parking and this hotel was expensive in my opinion it should be included. But other than that was very good."

"Front desk staff were not very friendly or helpful however restaurant staff were outstanding. Breaking buffet was excellent. Room was satisfactory however shower doors are extremely poorly designed. Our biggest issue was that there wasn’t adequate parking available for hotel guests (two lots and yet they were full), we were 10th on the list and told it would likely be days before anything opened up. Front desk staff were really indifferent when they told us that we should find parking on the...

"This is one of those properties you hesitate to give a great review- only because you don’t want it to become so popular that you can’t get a reservation. But, I want the staff to prosper so I will tell you that it’s beyond amazing! From the moment we arrived, we felt so relaxed. And, that was after a red eye from Boston. The property is incredibly beautiful - the gardens, the outdoor restaurant (with live music), the thermal springs, the spa. Every detail was perfect! So clean, too! And, the...

"Great staff and breakfast. We also Loved the grounds and pool!"

"Incredible views & even better food!"

"Tolles Hotel! Gute Betten, leckeres Frühstück, schönes Ambiente, schöner Poolbereich mit Service und gute Lage - was will man mehr"

"Resort is amazing truly a wellness experience just be mindful it is a bit of a ride from downtown."