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"Very clean rooms & property with lots of food options and things to do! The pool parties were a ton of fun"

"The biggest compliment I can pay is that I would return to this property! The staff was very personable and polite, sometimes greeting us by name! We rented a room with a King and a pull out. The only problem was that the pull out bed had a very old mattress that needed to be replaced. I asked for extra pillows to use for added support. I will know next time not to get a room with a pull out sofa bed. Other than that it was the perfect get-away!"

"Definitely recommend!"

"We stayed at Hard Rock Los Cabos as a couple and left feeling that this resort is much better suited for families than couples looking for a relaxing or romantic getaway. The biggest positives were that there is always something to do, and families with children will likely have a great time because there are plenty of activities, pools, and entertainment options throughout the day. For us, however, the atmosphere wasn’t what we were looking for. The resort was very loud, crowded, and centered...

"This property exceeded our expectations. This was our first all inclusive experience, and we were nervous to see how it went. We had a family with two kids (10 and 14), a couple in their 40s, and grandparents in their 70s with us . We were pleasantly surprised by everything from the way the hotel looks, to the cleanliness and the amenities, and even the food options were great. We had heard that other properties haggle and nickel and dime, but we did not experience that at all here. Highly...

"We did a family vacation with grandparents and two families with children ranging from 2-11. Friendliest staff around! There are many good food choices, the pools are so much fun (they have adult only pools that we didn't visit but looked nice too), they have a different show every night. Overall would highly recommend!"

"Two thumbs down"

"We had a GREAT stay. However.. There were some Pros and Cons. Pros: *staff was AMAZING *lots to do *food was good at all restaurants (not so much for the suite service) *our housekeeper, Belen, was very sweet and always kept our room clean *La Choya was one of our favorite spots - Canuto was so attentive. He remembered our names and always greeted us by name when he saw us Cons: *TVs were terrible (but then again, who goes on vacation to watch TV) however, the channels in our bedroom were not...

"Staff in general were amazing. As an American born into tipping culture I brought a lot of small USD bills to tip at least $2 USD per drink and $5+ for room service and additional $5 for housekeeping per occurrence. Awesome service the entire week, except for our last day where we felt the pool service was lacking - we had the impression our tipping may not have been good enough. We felt a bit neglected during our 6 hours by the pool, the server checked in once and we flagged him down for our...

"Muy malo el sistema que manejan para reservas en restaurantes ya que si solo vas por una noche no alcanzas a reservar ya que no te activan la aplicación con antelación"

"Staff was friendly and helpful. Would like to see more entertainment, I've been to other Secret Resorts and there seems to be more entertainment, different food prepared by pools and activities."

"By far the best all-inclusive we've stayed at. Food was top notch."

"We purchased a Jr. Suite, and needed a roll away bed and to be near my other family members, and thankfully the hotel was not fully booked (assumed), that we were upgraded to a 1st floor luxury suite. We were so happy that they exceeded our expectations ten fold. I might be spoiled now to always book a first floor room. Glad the hotel is not obnoxiously huge, that walking from one side to another was very easy. We are also happy that we could use the other two hotels just like ours. The...

"you can only eat at restaurants if you have a reservation one night we went to 3 different places not full not even half full at all 3 we even went to the place to pay to eat and was turned away just seems crazy that they have only one place that you don't need a reservation but it serves same food each night."

"Food was terrible, took too long and minimal options. Our shower handle was broken and kept falling off, our "butler" read my message but never responded... mind you, on the whole trip I reached out once. The drinks didn't taste like top shelf so we paid an upgrade for no reason. The pool was dirty even after it opened at 8am"

"We went here for our daughter’s senior year graduation trip. We went with a lot of other families. The property is in a great location right on the water and the property itself is nice. I didn’t see anything that was super glaring. The rooms were old at least on the Blanco side. I got to the hotel and immediately took a shower after our flight and had gotten a bit of water in the bathroom so I took my towel and wiped it up and there was a considerable amount of black on my towel from wiping up...

"This resort is really amazing due to its employees. Joel and Carlos at the pool, Georgina for beakfast, Antonio for the wine tasting, Malu for a massage. The housekeeping staff is also amazing. The shows are for us older which we love so we never have to leave the beautiful resort. We’ve been coming here annually for over twenty years and just love it."

"Nice beach view close to walmart. Breakfast is ok☺️"

"Wonder resort. Plenty to do as long as you can pay!!! We knew that was part of the deal tho. The staff at the oools, bars and restaurants are phenomenal. The front desk staff/concierge seemed to cherry pick who they were nice to and i guess we weren’t chosen. We had money. But we also don’t present like polished tourists (we love rock n roll). They treated us at such. It felt borderline discriminatory and that’s not something i throw around lightly. they were rude. Short. And generally...

"This is a really nice place, centrally located with everything within a walking distance yet far enough away from the crazy clubs so that you can sleep when you are ready to with a sliding door open. This hotel has security gates that close leaving only one entrance after midnight, this is a good thing, the cruiseship area is very expensive but the rest of the place is fairly normal, expect American prices for everything, or a little more. There are water taxis everywhere which are fun and they...