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"There was no bath for the kids in the lodge which is clearly stated but not ideal."

"We booked two rooms on one reservation. Not only were the rooms not beside each other, not on the same floor, they weren’t even in the same building. Also check in was so slow for some reason. Not sure why they don’t have things printed and keys ready before you get there. Otherwise it’s a decent place to stay. Some rooms are clearly nicer and newer than others. Great location. Breakfast was average but great view from the window of the river."

"Housekeeping was incredible. Nice to come back to the clean room at night after a long day of touring. Front desk was so helpful and pleasant"

"Great location for ascot only a short taxi journey away, quiet peaceful classy location"

"Great helpful staff. Lovely room and en suite. As a disabled person the room and bathroom facilities will ideal. Only thing I would change is install a higher toilet. Easier to get on and off for me anyway. Able to park every night. Great choice at breakfast, always hot and a pancake maker which I have never seen before at a hotel. Great idea especially for the kids and big kids alike. Will highly recommend the hotel and we will be staying again."

"Awesome stay with wonderful food, views and helpful staff. Thank you"

"Bed and pillows were absolutely superb"

"While we could overlook that the hotel was a little tired, staff were excellent, I was disappointed around the transparency about the pool rules and access for kids. Described as family friendly kids were limited to very restricted hours and space in the pool and unable to use the outdoor pool area and required to use the disabled toilet as a change room. It gave the impression that kids were a hinderance to the target, adult market of the spa. We booked the hotel especially because of the pool....

"Lovely staff, nice clean rooms,extremely good value for money."

"Very friendly staff good clean room and very close to Windsor and all shops on your doorstep enjoyed our stay"

"Absolutely lovely!! We took the kids to legoland and it was so near!! But lovely and quiet and out of the way!!Lovely room and lovely people"