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"Quite old-fashioned hotel. Physical key for room. Lift old and quite jerky. View over lake includes dilapidated old ferry port, random lorries, etc. so not particularly scenic. Funky, musty smell."

"Large mold patches in the top of my shower"

"We stayed in the Cally Palace hotel many years ago when it was a luxurious and special place to stay. Unfortunately it is now in a state of disrepair both externally and internally. The bedrooms rooms badly need to be updated from their 1970/80s wallpaper and furniture. The lampshade in our bedroom , number 54, had part of the “glass” missing, a cracked wash hand basin and the carpet threadbare in places. The room itself was a great size but so uncared for. No air conditioning throughout the...

"Staff very helpful"

"Excellent staff and surprisingly large and very well appointed rooms with a really nice restaurant menu"

"The staff were lovely and very helpful and friendly. The room was comfortable and clean. The restaurant, coffee shop and breakfast room mentioned in the right up were all part of the motorway services. Costa was good for breakfast. The breakfast room food was cold and awful especially trying to eat it with a wooden knife and fork."

"Original room that I booked wasn’t available so I was put in an alternative, sockets stopped working, cleanliness is questionable. Needs to improve."

"This is a wonderful hotel, staff are friendly and helpful, rooms are large and well furnished and the breakfast menu is excellent served in a lovely restaurant. The restaurant also served delicious meals at lunch and in the evening. The only way this could be improved would be to add a gym please."

"Very basic room for the price. Not like the one seen in the photo on Expedia site"

"The Hotel was spotless, large rooms, friendly staff and views which were out of this world. Good Breakfast and all in all was a really relaxing stay."

"Great place to stay in Cottages. Very clean amenities & nice restaurants within the restaurant."

"Excellent stay. But the lock on the bedroom window didn't work..so the window didn't close. Good job we didn't stay in winter"

"Good stop off mid travel to Scotand"

"Excellent breakfast. Room was expectable for my needs, only struggled with stairs top top floor."

"I have stayed before and will stay again"