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"Very helpful staff and we were in fact upgraded to a larger room which was great. We struck hot weather and there was no air conditioning so could not sit in the dining room for dinner so we had our meal outside."

"For a 3 star hotel this ticks all the boxes great value excellent breakfast and a lovely set dinner menu that changes daily. Lovely friendly but professional staff and quiet location but still less than a 5 minute walk to town. You do need to book for dinner as this is a very popular restaurant. If I could find one fault it would be on a personal opinion only and that is that dinner service is to quick between courses but that’s because I like each course to go down before the next is served....

"Rooms were nice and clean but we had an annoying noise coming from an air vent inside a wardrobe that drove us wild, made them aware and they attempted a bodge to cover it up but it still persisted and spoiled our sleep. The only other complaint is when we were dining a family with young children had been eating beside us and the kids had food on the floor, due to the hot weather there were a lot of flies about and they were congrigating around the food on the floor. This was like this the whole...

"Good breakfast selection, helpful staff. Very busy at dinner but our table of 7 was served efficiently. Nice terrace to sit with a drink, pleasant surroundings"

"Great place"

"This is a hard review to right as it appears staff there work and I hesitate try their best to help maintain “the flogging of a dying horse”. On arrival the car park is pot holed and camera driven parking fine so make sure your reg no in system within 10 mins. It’s obvious the building is deteriorated showing age wear and previous leaks in ceilings. Surprisingly room was ok , clean sheets , towels, hot water etc but again no real comfort. Breakfast was buffet but quality , care & presentation...

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"湖區有spa泳池。附有餐廳，停車場方便！"

"Staff are excellent go above and beyond breakfast very tasty and no rush to finish parking could be better if people didn’t block the entrance room not the cleaners fault but there was a hole in the duvet cover and the net curtains were shabby"

"Excellent property, staff were lovely and breakfast was lovely."

"We had a lovely spacious room and bathroom that were comfortable and spotlessly clean. The shower was powerful, however, there was a gap between the screen and the bath so the bathroom got soaked every time we used it. The room doors need a soft close mechanism fitted to stop people from constantly slamming doors. The breakfast was not too bad but could do with some more cold options. The breakfast tables are very sticky! Overall we had a lovely stay."

"Big rooms, excellent view lakeside. Well appointed with comfy beds"

"A grand hotel in the countryside, it's a shame the state it's in now. The carpet is worn out in place's, the game's room is a complete mess and the hotel smells damp & musty. The dining room is grand and well maintained, the food is pretty good. The staff are friendly and helpful."

"We had a wonderful 3 days here. The accomodation, staff, food, facilities location and views were all excellent. A lovely relaxing break."

"Amazing view and access to the lake."

"Hébergement correct"

"Well positioned for the Ullswater steamers. Very good hotel. Good restaurant and bar. The bar serve red good local ales."

"Goos value for money. The Breakfast was good."