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"The public areas of the hotel are very nice and well maintained. The pools are plentiful and shade is readily available. I did not go to the beach. Too hot for me. Our room was clean. Nice balcony on the garden view. Furnishings and decor is dated and tired but the hotel has a major update planned so will get better soon. Staff accommodated our reservation request to be close to elevator. Much appreciated. "

"The ocean/beach was beautiful and access was good with multiple shuttles going up/down the hill. Only 18 beach chairs available. Spectacular views from beach and restaurant at top of hill. Villas were dated. Hot water only at some. 3 keys needed to get in to villas. "

"Beautiful property on one of the best beaches in the country. Great food and a relaxed Pura Vida vibe throughout. Not your typical all-inclusive experience; no loud music, no large group activities throughout the day. Perfect place to relax. "

"3rd time to this resort. The Westin club rooms and pool area have improved but food selection and quality has slipped a bit. Premium liquor package did not include pinot Grigio and still a bit suspicious of alcohol content in the whisky I had; I never got a buzz! The concrete paths throughout the resort need a good cleaning and re-coating. Happy with our club level suite and room amenities. Dinner reservations are a bit of a game…club personnel made them for 4 days in advance when we arrived but...

"Beautiful property on a hill with infinity pool overseeing the ocean! All ocean view rooms, amazing breakfast each day and access to a great beach front club with gym, pool, beach. The club is however at a a different location than the main property and the hotel provides with hourly transport to and fro. The rooms are dated and bathrooma rather small and old. "

"3rd time and still a favorite "

"With a mix up with our reservation, we ended up with a double booking. I was unaware of this but the hotel staff was not. Upon check in they did not mention this nor clarify with me about another booking under my name for same nights. They only alerted me upon check out after they charged the additional booking as a no show. Ultimately after challenging the hotel, Expedia and my Amercan Express card, I paid for 2 reservations but only used one."

"The hotel room was spacious and clean. The property is clean, well-decorated, and we felt very safe. The staff was very friendly and appreciated a friendly conversation. Many of the staff recognized my partner and me and remembered our drink orders. The pool is absolutely beautiful and well-maintained, but we wish there were more pool chairs with umbrellas, as the sun is very intense. The beach is gorgeous with safe swimming access, which was a huge plus. The restaurants were great, but we were...

"Pool lounges and chairs at restaurants filthy."

"Great tropical getaway. Friendly and helpful staff. Good food. "

"The layout of the property was nice. The food, was ok, buffet could have used some different options day to day. The cook and serving staff were awesome. Unfortunately the only thing I found that I didn’t like was the bar staff. Long waits for drinks because they were “busy” with the younger girls and they never stirred drinks after making them. Also were very stingy on the pours, I am used to free pours at an all inclusive and these staff were using jiggers to pour an ounce. Overall, the resort...

"Clean room, amazing service, great food, family friendly!! Would definitely stay there again!!"

"Food variety was not great, buffet was very small often had to wait to be seated . There was only one transportation for such a large resort so wait times were crazy. This is a hotel more if you looking to just relax and don’t mind walking long periods of time to just go to the pool."

"Such a beautiful Resort. I have never found a friendlier Staff with a passion for Excellence. "

"Beach, food, staff, entertainment activities, pools, rooms, shuttles- were all absolutely fantastic! We will be back"

"Everyone was amazing ! We have never been to a resort where everyone was so nice and we mean everyone ! Wonder resort and we can’t wait to go back ! "

"Everything was absolutely Perfect!!! Better than imagined Thank you again ❤️‍🩹💎"

"Excelente ubicación, habitaciones limpias, cómodas y servicio excelente "

"Great property, not far from airport, awesome service and a pleasant staff to be around. "