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"I love everything but improvement is welcome"

"Great staff,food,and room"

"Incredibly friendly and attentive staff, gorgeous ambience and amazing food makes this resort! We have been to many resorts and this is at the top of our list. We have never had the discussion of visiting the same resort twice as we like to explore different options, however we’ve already said we would be coming back to this one in the future for sure! Thank you for a great time Ava Resort Cancun, you will be missed!"

"Family - friendly"

"View was amazing"

"Excelente experiencia, 100% recomendable"

"Rooms are outdated and need deep cleaning Staff is friendly and helpful. Food is mediocre"

"Since they were starting the switch over from Hyatt to the other hotel.. everything felt a lot less Luxurious I guess… food was okay .. way better the previous time I visited.. drinks were okay too… bartenders and staff was definitely the best part of the stay.. they truly made the stay 1000% better … maybe management gave up on this place since they are moving to another location … pool was rarely cleaned even the rooftop one… will see how this place turns out with new management and name"

"We had a great 10 day vacation. Food was excellent. The resort is family friendly. Room and everywhere were very clean. Pools were great. Beach is ok. Highly recommend."

"Food is very good. Staff is great. Great Family Vacation."

"Wonderful"

"La comida muy rica y con mucha variedad, personal muy atento y amables Cómoda para un descanso en familia Lo que no me gustó es que los restaurantes cerraban a las 10:30 de la noche Y que la alberca y el jacuzzi dejan de funcionar a partir de las 7 pm"

"The beach area is packed with dead seaweed. The restaurant is really expensive more than USA price. Hotel staff were nice."

"Service was great from the door in. Spa was a great experience. Several activities in the evening."

"Beaches, pool, and restaurants all well maintained"

"We had a great stay! The hotel was clean, the staff was friendly, and the amenities were excellent. The only suggestions I’d make are that the beds could be a little bigger, and it would be great to have TV screens at the adult pool bar. Overall, we really enjoyed our stay and would definitely come back!"

"Amazing 10/10!"

"Loved everything! Great beach, pool and food!"