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"Hotel entertainment is by far the worse food was ok steakhouse was closed one night and they were doing maintenance"

"Awesome staff 10 out a 10, everything works, no complains."

"Beach view, clean facility"

"The staff was very welcoming! room was very nice and clean!"

"We had an amazing stay at AVA Resort Cancun! The service was excellent, the food was delicious, and the entire staff made us feel welcome from the moment we arrived. The Kids Club was the highlight of our trip our children absolutely loved it and had so much fun every day. A special thank you to the entire Kids Club team for taking such great care of them. We would also like to recognize Abraham from Housekeeping for his outstanding attention to detail and for always making sure everything was...

"Nada me gustó muchas cosas de mal gusto"

"Host of this property very friendly and excellent service. Food in restaurants really good just make reservations in the morning to have a table."

"Amazing"

"was good"

"La verdad el hotel está excelente. Para ir con niños es ideal, además de albercas y el water park, tienen dos zonas de juegos tipo arcade, mini golf, etc. También hay actividades todos los días, teatro, karaoke, también un brincolín inflable super grande.Hay un Lugarcito tipo café donde hay pan, nieve, dulces, café, y sandwiches que está super padre. Me tocó ir a cenar al restaurante tipo circo que visualmente está increíble, la comida estaba bien, y también fui a MOMO teppa que es japones y...

"Breakfast was fabulous. Clean rooms and surroundings."

"Overall, it was good. People are extremely nice, the facility is clean, and their rooms are what they show in the pic… But when it comes to the pool, from the three pools, not all of them were open, I guess because of the season also. Be careful when booking through the app since they will offer you a package for all-inclusive, but when you get there, most likely, they will tell you that you got a different package, and then that will be an extra for it. Also, they have a feed for room service...

"The view was amazing and the staff were always super friendly."

"There were many options when it came to food, activities for children, entertainment, and pools."

"Lo súper recomiendo"

"Great resort. The food was excellent, they even accommodated the vegan/gluten free individuals in our party. The staff was excellent, especially the waiter Elvis. He did such a great job."

"This is a very nice resort in Costa Mujeres, Mexico. Housekeeping was some what lacking. We left a tip on the bed with a note of requests (wash cloths, towels, Cokes, etc.) each morning. If it had not been for Lalo (the butler), those requests would not have been fulfilled. The food at this resort is some of the best resort food I have experienced. The beach is nice, but it is the time of year where the sargassum (seaweed) is really bad. They did the best they could with keeping it cleaned up,...

"The resort was great! Food was fantastic and the staff was amazing"

"The stand out was the food, would go back for it. A lot of variety everyday. The staff were helpful but not all of them. Cleanliness was ok. The building though was a bit old including the rooms. Some mold on the shower areas but eh as expected."

"Kept calling in the morning and sold to many sell pitches Other than that good stay"