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"We have stayed at this hotel at various times over the last 20 years. We stayed 3 weeks ago, but last night was the worst experience ever. Arrived at around 13:15 but couldn’t check in until 3pm. Had a walk into local village, which is lovely. Went back to hotel just after 3pm and a massive queue for check in. I would say around 20 people. Only one poor lady on her own, trying to deal with customers on her own. One lady took so long, 20 minutes, as very demanding and telling everyone that she...

"Modern, unique room design. Staff very helpful as we arrived late. Great breakfast options"

"Good"

"The room numbering was all over the shot, it was really difficult to find our room. I wonder if anyone from the hotel has walked around it without the pre knowledge of what is what and where is where."

"The bed and pillows were best I have seen in any hotel"

"Terrible check in experience. Seemed as through they were extremely understaffed. Lifts were down, making it difficult to bring suitcases into the rooms. Available staff did the best they could. Overall room was clean, grounds were well maintained and breakfast was great."

"Good location week equipped room, carpets could be cleaner, breakfast good quality but could benefit from more fresh fruit availability"

"The hotel was nice and the staff were friendly. We were disappointed that the bar didn't stay open until the advertised times for 2 nights, as it bank holiday weekend,"

"Always brilliant"

"Grand Hotel Leicester offers a delightful blend of elegance and comfort. The hotel's architecture is stunning, showcasing a mix of classic charm and modern amenities. Rooms are spacious and well-appointed, featuring comfortable beds and lovely decor that creates a welcoming atmosphere. The staff is consistently attentive and friendly, ensuring a pleasant stay. The location is also a plus, situated conveniently for exploring the city’s attractions. Overall, Grand Hotel Leicester is a fantastic...

"Good location, parking available on site, nice breakfast"

"Lovely location and a very relaxing stay"

"Best bed I've ever slept in. The swimming pool was great as well, I'll definitely come back!"

"The hotel’s ok, very convenient for De Montfort. Breakfast was a bit of a scrum, but they were overwhelmed by the number of customers. Car parking is a bit expensive and convenient or cheap and inconvenient."

"We had a wonderful 2 night stay - staff was helpful and very friendly. We received an upgraded room upon registration. The room was spacious and comfortable! The breakfast buffet was also very good. Parking was easy at a ground car park a block or so away ... and the hotel was within walking distance of all the 'old city' sites (e.g., Richard III visitor center, cathedral, Roman sites, etc.). Would absolutely recommend and stay again. Thanks to all the staff at the hotel."

"Nice clean room and lovely breakfast, just didn't have a view out of our window, it was just a box in the middle of the building with windows from the other rooms"