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"Some of the front desk representatives were not kind when asking for help on the phone and ignored request"

"The Royal Sonesta is in the heart of the French Quarter, with beautiful balconies overlooking Bourbon Street! With plenty of amazing restaurants within walking distance, and live music in the park right across the street, you won’t need to venture too far to have a fabulous time!"

"Loved my stay! Everyone was friendly and the room was clean! Loved the balcony!"

"Our stay was wonderful!! The staff has been so helpful and pleasant every single day. Having the kitchen, microwave and fridge was so helpful. Also the laundry facilities were very nice. We really appreciate the free breakfast every morning and the food has been great!! Thank you!!!"

"The front desk employees were fantastic"

"It was clean and comfortable. The staff was great. Very helpful. Having snacks and boxed meals was useful. Breakfast was wonderful. Great value for a very good location. Would definitely stay again!!"

"Hotel is conveniently located only one block from Bourbon Street, easy get to highway, valet parking. Staff was very nice and accommodating, we had bulky luggage that was overnight stored in the hotel storage room."

"The deluxe room is nice while the standard room is so small. Location is not bad. There are no elevators so it is a challenge getting luggage to room. They do have parking available but, in our opinion the cost is excessive."

"Great location, super close to everything! Checking in was a breeze and the woman working the front desk was so sweet. The room we were in was a little outdated, and the gate to the courtyard slammed quite loudly when opened/closed. Overall, not a bad place to stay for the price. Would stay there again but would ask for a room farther away from the street."

"Breakfast is not included. Bed and pillows were comfortable, however we did not sleep well due to sneezing and allergy symptoms. Place was clean and staff was helpful but something about the room and AC/air system messed up our sinuses. Once we would leave the symptoms significantly decreased. There is no fans for steam in the bathrooms and no microwave."