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"We loved the location! Right on the beach! The only thing that we found weird was their breakfast…we all signed for their boxed breakfast as it’s the only option given, & it was very lacking…a muffin. A banana. A water. & a juice. None of us eat bananas….the first hotel weve stayed at where they didn’t have continental breakfast so maybe this is normal. But it was definitely disappointing to have to take my toddler out for breakfast so he could actually eat."

"Loved close to things to see and do"

"Extremely disappointing — would never recommend Our stay at Sugar Beach Resort was extremely disappointing. The bathroom was nasty, and the shower had visible mold. The bed was also very uncomfortable. We specifically paid extra for a room with a view, but the front desk initially gave us a room with the view blocked by a large tree. They didn’t resolve the issue until we complained twice. Why advertise and charge for a view if you’re not going to provide it? The “breakfast” was honestly...

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"we stay here often on trips to and from Canada and we find this property a good value and it is clean and family friendly. We appreciate the upgrades that have been made to the rooms. Nicely done!"

"The staff is amazing. We had such a wonderful experience staying there and can’t wait to visit again next year. Our meals were so so good!! Thankyou to Joseph and Keith in your dining room, our experience there definitely made it clear….we will be back next year!! Thankyou to all your staff 🥳☺️"

"Room I was in had beer bottles under the bed and dirty rags and clothes other than that it was great appreciate yall"

"First stay at the resort. We’re clean freaks and the property passed the test. Great workout center for a resort. Staff we interacted with were great. Had to make a change to the reservation and the staff was very helpful."

"Very well kept property, our room was very clean & in good shape. The Kankakee Grill was well ran & had good service. Overall a wonderful place to stay!"

"Loved our beach view! And the room was very clean and the staff did an excellent job! (Nathan)"

"Great visit. Loved the layout and size of the suite."

"Carpet needs cleaning"

"This hotel and our queen room with balcony (garden view) exceeded my expectations. Room size was small but sufficient and beautifully decorated, and the patio looked out onto a beautifully manicured garden. Loved the location as it was far enough from the Main Street noise, but close enough to walk there. The continental breakfast was plenty to start our day. We also appreciated the baggage service to get our luggage from the dock into our room. All staff we encountered were friendly and...