Green Hotels in North Yorkshire from AED 370

"Scaffolding across wondows ruined the view. Breakfast wasnt the best. "

"No responses to messages prior to arrival to ensure we could get a wheelchair accessible room. On arrival, the only wheelchair access was up an incredibly steep slope to a door that will not remain open, making access very difficult. Check-in was cursory and we were only asked about parking so that they could charge us £12 per night to park up a hill away from the hotel, as the hotel's 4 blue badge spaces were always full. We were not asked about assistance in the event of an emergency, which is as a minimum standard best practice for wheelchair-using guests. The room was unbearably hot, and the windows in the bedroom and bathroom would not stay open unless wedged. The bathroom window mechanism in particular was broken and obviously had not been maintained. Same could be said for the rest of the tiny en-suite, which everything had been crammed into with no thought as to how one would use it. The soap dispenser was so high off the ground that even being 6 foot tall it was awkward to use. Add to this the smell of drains, and you can get the picture. To top it all off, the lift was broken on the last day of our 2 day stay and we were forced to use the staff elevator to get to and from our room. This hotel is living off the vapours of the memory of Agatha Christie, but it's rested on its laurels and is instead in dire need of renovation and improvements."

"My Room was clean. Shower in my room was clean. Staff customer service skills were Good. Location is only a 10 minute walk to the sea front. Loose wire in the corridor near my room. Paint peeling from the Skirting board in my room. Couldn't open the window in my room. Communication from the staff could have been better about me checking out "

"Great selection of hot food, fruit, cereals, really anything you want."

"Breakfast stopped at 09:30"

"overall cleanliness terrible Letter of complaint sent Resaurant coach parties and other guests are cramped into small area lager area as per advert picture is not in use "

"Excellent customer service throughout my stay, from reception to checking out. Lovely big room with great facilities including a lovely bath/shower. Good breakfast including various cooked & continental options."

"The spa wasn’t relaxing as people were vaping in the hot tub !"

"Initial concerns regarding cleanliness in the bathroom were quickly resolved to an acceptable standard. Staff were friendly and approachable. Breakfast was good although some items from the buffet were not re stocked straight away when used up ,ie ,juice. The bar ,although well stocked was really overpriced. "