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"Like a breath of fresh air - very modern, welcoming attentive staff, lovely food and accommodation was very clean and bright "

"Breakfast was ok but poor quality ingredients. We had a terrible dining experience. Starter ok - We waited one hour for our mains. My salmon served on a bed of rice was so dried out it was inedible. Looked like it had been left under the heat lamp for ages. Crispy and very dry. You could lift the whole dish up in one go - horrible. My partners cod loin wasnt any better and his veg was actually black and burnt. Amazed they actually served it to us. Four of the desert items were off the menu and...

"Clean Room, lovely staff "

"Very friendly and helpful staff "

"Clean room, white company toiletries "

"The desk staff was amazing!"

"Lovely hotel for Yorkshire wildlife park. It makes visiting much more enjoyable at a reasonable cost. Especially when travelling from some distance away. The staff are friendly and welcoming and nothing is too much trouble. The wild bistro do a great breakfast but could do with healthier options for dinner. Otherwise a perfect stay. "

"Even though I booked a single room it still felt very small considering what I'd been charged and the bathroom was tiny. Bedroom had no window so felt a bit like a prison. Bathroom window had a blind but no blackout curtain, and the bathroom door had a window, so light from outside streamed into bedroom and woke me up earlier than I'd planned. Had to put towel over bathroom door to block out light. Not enough room to hang clothes in wardrobe because there was a fan and an ironing board in the...

"Perfectly acceptable city centre hotel with very welcoming staff. The bed was great, but the rooms as a whole miss a certain je ne sais quoi."

"Excellent "

"Clean bedding. Bathroom old with shower over the bath"

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"Room bathroom handle broken + 2 light fittings not working. Toilets in bar all cubicles out of order. Swimming pool was nice but handrail was loose/detached at bottom of stairs. Tried to order food on Saturday night but initially told kitchen closed until 20:30 then staff told to push back to 21:00, we gave up walked to Lidl and bought sandwiches. Such a disappointment, thank goodness for the brilliant bar tender Jake on the bar - he was very polite, attentive and apologetic."

"Always first class"

"We were treated very well by staff. They are super accomodating, professional and friendly. We will be staying there again for sure. "

"Great firm mattress, excellent location for exploring the city."

"Good service and fast checkin, "