"Hotel is CLOSED. Hotels.com did not notify us of this. They keep trying to contact the hotel to issue us a refund, but they don’t seem to realize that the hotel is CLOSED and their number has been disconnected. There are other reviews on this and other sites that can back this up."
"Hotel is CLOSED. Hotels.com did not notify us of this. They keep trying to contact the hotel to issue us a refund, but they don’t seem to realize that the hotel is CLOSED and their number has been disconnected. There are other reviews on this and other sites that can back this up."
"Aangekomen bij het hotel, NIEMAND AANWEZIG!!! Verlaten hotel!!! Ons geld weg en geen slaapplaats!!!! Telefoon nummer niet in gebruik, buurtbewoners vermelden dat er niemand meer is. "
"Aangekomen bij het hotel, NIEMAND AANWEZIG!!! Verlaten hotel!!! Ons geld weg en geen slaapplaats!!!! Telefoon nummer niet in gebruik, buurtbewoners vermelden dat er niemand meer is. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The hotel is charming, intimate, and very well staffed. From a lovely, abundant breakfast spread with friendly and efficient staff to a roster of well-informed, helpful and friendly front desk/check-in staff, you are pleasantly surprised at every turn. At check in, upon seeing an elderly person with a cane in the party, we were immediately offered a room with easy access from the lift -- very thoughtful. The front desk handled some problems with restaurant reservations that i had made, and...
The hotel is charming, intimate, and very well staffed. From a lovely, abundant breakfast spread with friendly and efficient staff to a roster of well-informed, helpful and friendly front desk/check-in staff, you are pleasantly surprised at every turn. At check in, upon seeing an elderly person with a cane in the party, we were immediately offered a room with easy access from the lift -- very thoughtful. The front desk handled some problems with restaurant reservations that i had made, and...
Anonymous traveler
Reviewed December 27, 2018Reviewed December 27, 2018
This is a fabulous property with unique things to do that you simply cannot find anywhere else!! The cave is a must. There are swimming pools and saunas and steam room. Plus a whole host of personal body treatments. Also the grounds have hiking trails. Close to very good small restaurants and great area historical sites. Treat yourself to this amazing place at least once.
This is a fabulous property with unique things to do that you simply cannot find anywhere else!! The cave is a must. There are swimming pools and saunas and steam room. Plus a whole host of personal body treatments. Also the grounds have hiking trails. Close to very good small restaurants and great area historical sites. Treat yourself to this amazing place at least once.
Hotel staff was very accommodating. The bed was comfortable and the service was great. Very close the train station, about a 5 minute walk. Great local restaurants within walking distance. Also great location for visiting the historical sites.
Hotel staff was very accommodating. The bed was comfortable and the service was great. Very close the train station, about a 5 minute walk. Great local restaurants within walking distance. Also great location for visiting the historical sites.
Nick
Reviewed January 14, 2025Reviewed January 14, 2025
A fan of this hotel since my first visit in 2000. Only steps from the train station and walking distance to Everything! Rooftop sitting areas are enchanting with the best views!
Highly recommend.
A fan of this hotel since my first visit in 2000. Only steps from the train station and walking distance to Everything! Rooftop sitting areas are enchanting with the best views!
Highly recommend.
Very nice hotel. Staff was very friendly and polite. Receptionist even walked us to our room, which I had never experienced before. Check-in was very smooth. After check out, they let us keep our car and luggage in their property for the day as long as needed, which was very thoughtful of them. Room was very nice, although it actually felt a little hot and we had to open window. But we didn't ask for help with that so that was our fault. Overall, amazing experience at hotel. It's location is...
Very nice hotel. Staff was very friendly and polite. Receptionist even walked us to our room, which I had never experienced before. Check-in was very smooth. After check out, they let us keep our car and luggage in their property for the day as long as needed, which was very thoughtful of them. Room was very nice, although it actually felt a little hot and we had to open window. But we didn't ask for help with that so that was our fault. Overall, amazing experience at hotel. It's location is...
Gabriela
Reviewed December 10, 2022Reviewed December 10, 2022
It was lovely to open the shutters and look down on the famous lucky boar down below ! Great location, above leather market some reviews said it was noisy but there are wooden shutters to close up and we found it just fine. We loved the unique decor, it was very Florentine to me in a fun updated kind of way… I lovely breakfast buffet, simple but good. This is more of a boutique property so staff are not on premises 24 hours they usually leave around 7 PM but you have your key to the door… The...
It was lovely to open the shutters and look down on the famous lucky boar down below ! Great location, above leather market some reviews said it was noisy but there are wooden shutters to close up and we found it just fine. We loved the unique decor, it was very Florentine to me in a fun updated kind of way… I lovely breakfast buffet, simple but good. This is more of a boutique property so staff are not on premises 24 hours they usually leave around 7 PM but you have your key to the door… The...
Andrea
Reviewed September 16, 2022Reviewed September 16, 2022
very nice hotel. helpful staff. room was small but clean and pretty. garden is very nice. I sat there one evening and had food and drinks. the hotel is far enough from the city center to be quiet but not too far - just a 10-to-15 minute walk
very nice hotel. helpful staff. room was small but clean and pretty. garden is very nice. I sat there one evening and had food and drinks. the hotel is far enough from the city center to be quiet but not too far - just a 10-to-15 minute walk
Nicest hotel that we stayed at in Italy. Exceptional service and they strive to be upscale and deliver. Impeccable views, grounds, rooms, and restaurant. Almost felt too nice to be true-- blend of older style with new updates. A bit Disney-fied in feel that it seems to cater to mostly Americans and few locals. However, this means no hassles, broken fixtures, etc. (but it is a very different feel like a California spa vs. an old Italy village hotel). Only minor note is that it is a bit removed...
Nicest hotel that we stayed at in Italy. Exceptional service and they strive to be upscale and deliver. Impeccable views, grounds, rooms, and restaurant. Almost felt too nice to be true-- blend of older style with new updates. A bit Disney-fied in feel that it seems to cater to mostly Americans and few locals. However, this means no hassles, broken fixtures, etc. (but it is a very different feel like a California spa vs. an old Italy village hotel). Only minor note is that it is a bit removed...
This boutique hotel was absolutely wonderful! Amazing location, cold AC, incredibly comfy beds, huge and modern bathroom, free breakfast and appertivo, and a convenient spa. We truly enjoyed our stay here! The best part was the attentive staff who reached out before our stay and helped us throughout- giving restaurant recommendations as well as booking reservations and tours for us. Special shout out to Adriano and Olga, two amazing staff members who assisted us during our trip.
This boutique hotel was absolutely wonderful! Amazing location, cold AC, incredibly comfy beds, huge and modern bathroom, free breakfast and appertivo, and a convenient spa. We truly enjoyed our stay here! The best part was the attentive staff who reached out before our stay and helped us throughout- giving restaurant recommendations as well as booking reservations and tours for us. Special shout out to Adriano and Olga, two amazing staff members who assisted us during our trip.
This was our second stay at this hotel. It is in great condition. The rooms are very comfortable and spacious. The breakfast is very nice as well....there is a wide range of options, all displayed beautifully. The best part about the hotel might be the location. It is in the heart of town, just steps from the Duomo but also seems off the beaten path and remains very quiet.
This was our second stay at this hotel. It is in great condition. The rooms are very comfortable and spacious. The breakfast is very nice as well....there is a wide range of options, all displayed beautifully. The best part about the hotel might be the location. It is in the heart of town, just steps from the Duomo but also seems off the beaten path and remains very quiet.
Anonymous traveler
Reviewed December 22, 2016Reviewed December 22, 2016
I am very busy and don't like to waste my time but I thought I had to compliment this hotel and the staff. My wife and I traveled with our daughter and we were expecting to be very tight in the room. We were given a very spacious suite with two bedrooms. The beds were great, the view was spectacular facing the cathedral. The breakfast menu was delicious. Staff was great. I will return
I am very busy and don't like to waste my time but I thought I had to compliment this hotel and the staff. My wife and I traveled with our daughter and we were expecting to be very tight in the room. We were given a very spacious suite with two bedrooms. The beds were great, the view was spectacular facing the cathedral. The breakfast menu was delicious. Staff was great. I will return