Hotel with a Concierge in Quintana Roo from AED 873

"overall the resort was okay , the rooms are old , the food wasnt good to be honest . the food was not fresh the dairy product were not refrigerated meat seem old. the menu was very limited. the services and staff are very friendly but thats about it . the resort is very big at least and the mildlife was beautiful to see. "

"They are refreshing the resort right now. It is going to be so nice one it is all updated. "

"Staff is amazing!"

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"good place to start with many activities. Restaurants 10/10 "

"Friendly staff"

"Great facilities with separate pools for adults and kids. Staff were attentive and helpful. However, the kids’ area needs updates and wasn’t always open. Also, very loud neighbors made it difficult for my daughter and me to sleep, despite security’s efforts."

"I picked this resort based off of reviews so I’d like to share my perspective on details I wish I would have known. Let’s start with the pros: the customer service was excellent and the property is very well maintained. Now for the cons: the walls are paper thin. We could hear everything around us which made sleeping well not easy. The staff would begin cleaning fairly early and were very loud: Talking loudly and moving furniture. I could hear conversations the people next to us were having as if they were in the room with me. Next, the food was average but I suppose that is to be expected at an all inclusive. We brought our 14 year old daughter and there were not any activities for kids her age. It definitely seemed more of a place for families with young kids. It’s hard to know which resorts are best for teens since they consider ‘kids’ 12 and younger. So I wish we had known more about the typical age ranges and activities available. Overall, our stay was ok. I rated it a bit lower mainly due to the beds and pillows not being very comfortable and the noise issues in the rooms. "

"Good staff and clean room but property has insufficient amenities, especially food quality and options for a high-priced Hilton resort. Not a fan of buying additional tiered status for drinks, food and facility access. Better alternatives out there. "